Operations Specialist

3 weeks ago


Jakarta, Indonesia Catalyst Tech Full time

**Job Descriptions**:

- Monitoring the flow of a workplace and optimize day-to-day activities based on SOP
- Statistically analysis various operational data and adjust operational strategies in a timely manner
- Responsible for any operational issues/customer complaints
- Identifying ways to improve customer experiences
- Responsible for stock opname report and result
- Organize organization and documentation regarding all data for stock opname documents
- Supporting any tasks related to customer service, sales, and marketing teams
- Monitoring the inventory stock process and stock requisition process from the store
- Preparing monthly customer service and sales Key Performance Indicator (KPI)
- Make daily and monthly operational reporting

**Job Requirements**:

- Max. 27 years old
- Min 1 year of experience in an operational role of retail company
- Attention to detail and having the ability to multitask, prioritize, and manage time efficiently
- Good communication and collaboration skills
- Good personality and fast learning
- Strong problem-solving and time management skills
- Having passion in the retail company and e-commerce
- Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel) and Inventory


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