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UX Researcher

1 month ago

Jakarta, Indonesia Ruby Labs Full time

**About us**:
**About the role**:
We are looking for a result-driven Mid-to-Senior **UX Researcher** who will play a crucial role in building up our product and improving our user experience by conducting research, analyzing user behavior, and designing intuitive wireframes for both desktop and mobile.

**Key Responsibilities**:

- Conduct **competitors & market research** to understand user behaviors & flows, pain points, and needs.
- Analyze existing **user interfaces** and design of our own solutions
- Utilize tools like **Visily or Figma**to create **wireframes, prototypes, and mockups**.
- Develop user **personas, customer journey maps, and usability studies** to drive data-informed decisions.
- Collaborate closely with **product managers, developers, and designers** to ensure seamless user experiences.
- Test and validate **design concepts** through A/B testing, surveys, interviews, and analytics.
- Document research findings and present insights to stakeholders.
- Stay up to date with **industry trends and UX best practices** to continually refine our approach.

**Qualifications**:

- ** 2+ years** of experience in **UX research and UI/UX design**.
- ** Proficiency in Visily** (preferred), Figma, and similar design tools.
- Strong knowledge of **user-centered design (UCD), usability principles, and accessibility standards**.
- Experience conducting **user interviews, surveys, usability testing, and data analysis**.
- Ability to **translate research insights into actionable recommendations**.
- A basic understanding of **front-end development** (HTML, CSS, JavaScript) is a plus.
- Familiarity with **A/B testing, heatmaps, and analytics tools** (e.g., Google Analytics, Hotjar).
- Strong **analytical mindset** and ability to work with **data-driven UX decisions**.
- Excellent **communication and collaboration** skills.
- ** Portfolio or case studies showcasing past research and wireframe designs.**

**Nice to have**:

- Experience working in **fast-paced startup environments**.
- Experience with AI-driven UX research tools and methodologies.

**Location**:
**Benefits**:
Discover the perks of being part of our vibrant team We offer:

- ** Remote Work Environment**: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- **Unlimited PTO**: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- **Paid National Holidays**: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- **Company-provided MacBook**: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.

Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth

**Interview Process**:

- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)

**Life at Ruby Labs**:
At Ruby Labs, we are more than a team; we're a community united in pushing the boundaries of technology and innovation. Our combined passion fuels our ambition for excellence, driving impact that resonates around the globe.

We are an equal-opportunity employer and celebrate diversity, recognizing that a diversity of thought and backgrounds builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Join us and be part of a company that is crafting the future of technology across multiple industries.

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