Network Operation Centre

2 days ago


Jakarta, Indonesia PT. Solusindo Bintang Pratama Full time

**Kriteria**:
1. Pria

2. Maks. 25 tahun

3. Berpengalaman dalam bidang Networking dan IT Minimal 1 tahun.

4. Pendidikan Sarjana/Diploma IT atau Jaringan Komputer, SMK Teknik Komputer Jaringan diperbolehkan.

5. Memiliki pengalaman melakukan konfigurasi perangkat jaringan dan komputer.

6. Memiliki pemahaman tentang OSI Layer.

7. Memiliki kemampuan untuk mengimplementasikan, mengelola dan memecahkan masalah perangkat jaringan.

8. Meiliki sertifikat Cisco dan atau Mikrotik menjadi poin lebih.

9. Memiliki kemampuan berkomunikasi yang baik

10. Dapat bekerjasama dengan tim, mampu bekerja dibawah tekanan

11. Memiliki Sim C

12. Siap join secepatnya

**Tugas dan Tanggung Jawab**:
1. Bertanggung jawab terhadap eskalasi Help Desk 7x24jam

2. Melakukan troubleshoot pada distribusi segmen dan jaringan customer.

3. Mengusahakan alternatif solusi untuk percepatan penanganan gangguan.

4. Mengerjakan eskalasi dari tim CSC dan melakukan penanganan terhadap gangguan yang terjadi.

5. Melakukan analisa teknis yang terjadi agar dapat menghasilkan preventive plan agar tidak terjadi gangguan berulang.

6. Melaksanakan eskalasi / koordinasi dengan tim Network dalam penanganan gangguan.

7. Create OSPF & static route for customer purpose.

8. Memberikan rekomendasi perubahan vendor kepada atasannya.

9. Mengupdate data teknis jaringan pelanggan.

10. Melakukan monitoring terhadap distribusi segmen dan customer.

11. Koordinasi pembuatan RFO custome

Jenis Pekerjaan: Kontrak



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