Area Manager

3 weeks ago

Jakarta, Indonesia Wall Street English Full time

**Join Us in Shaping the Future of Education in Indonesia**

**Wall Street English** is a global leader in English language education, and in Indonesia, we're proud to partner exclusively with Gentem Indonesia Lifelong Learning Group (GILL).

GILL is dedicated to delivering exceptional learning experiences that inspire lifelong learning - a key driver of personal and professional success. Its mission is to enhance Indonesia’s global competitiveness by blending world-class content with local expertise to create effective hybrid learning solutions. Beyond Wall Street English Indonesia and Curiookids Indonesia, GILL also offers study abroad consulting through INDIES and professional skills training via ProSkills.

**We’re seeking a dynamic and driven Area Manager to join our team and lead our mission of nurturing lifelong learners across Indonesia.** As a Area Manager, you will be responsible for the overall centre operations. You are in charge of leading all centre staff, mainly Sales and Experience teams to ensure top-notch service for our Members and to make sure that monthly set sales targets are achieved. You will also work closely with Head Office teams to plan, execute and review sales, marketing and service activities.

This is your chance to be part of a forward-thinking organization dedicated to shaping the future of education in Indonesia through innovative partnerships and cutting-edge in-house brands.

**What You Will Be Doing**
- Embody WSE Core Values (Family, Integrity, Excellence) and instil positive, collaborative, hospitable culture through role modelling.
- Improve current or identify new practices to deliver the best Member experience; improve the Member attendance, engagement and satisfaction.
- Is responsible for the achievement of Center’s revenue by leading the team through various customer acquisition channels, including referral and retention of current Members.
- Generate fresh and intentional initiatives to improve business processes and overall performance.
- Ensure a respectful, safe, pleasant working and learning environment for all Centre staff and Members.
- Provide timely and accurate reports to CEO/Head of Sales
- Improve brand awareness and social media presence through online and offline activities.

**Technical Skills and Qualifications**:

- Fluency in English, verbal and written, is mandatory
- A minimum of Bachelor’s degree in business or related field
- Customer service orientated and detail-oriented
- Min. 5 years’ sales experience and 2 years team management experience (premium B2C product preferred)
- Experience in managing a result/target oriented business to drive profitability
- Experience in managing a business (P&L) and used to work under sales target
- Excellent communication and presentation skills
- Excellent interpersonal skills, with cultural sensitivity to deal with diverse nationalities
- Strong analytical skills and data-driven skills
- Strong people management, leadership and project management skills
- Up-to-date with the latest trends and best practices
- Ability to work in a fast-paced environment across all levels and with external vendors
- Creative thinker, team player and “can do” personality
- Entrepreneurship’ characteristics.

**Ready to make an impact?** Join us and be a driving force in transforming education across Indonesia

Application Question(s):

- Do you have experience working for agency?

**Experience**:

- Brand Activation: 6 years (preferred)

**Language**:

- English (preferred)

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