Mgr-sales I

1 week ago

Surabaya, Indonesia Marriott International, Inc Full time

**Additional Information**
**Job Number**25031445
**Job Category**Sales & Marketing
**Location**JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**职位概述**

该职位负责积极招揽和处理销售机会。确保业务及时、正常运转，以妥善交付服务。协助领导与销售有关的所有日常活动，并专注于建立基于价值的长期客户关系，以实现销售目标。实现个人销售目标。

**求职者个人资料**

**教育和经验要求**
- 在经认可的大学取得工商管理、营销、酒店和餐厅管理或相关专业的两年制学位；3 年销售与营销或相关专业领域工作经验。

或者
- 工商管理、营销、酒店与餐厅管理或相关专业四年制学士学位；1 年销售与营销或相关专业领域工作经验。

**核心工作活动**

**建立能促成销售机会的成功关系**
- 与酒店外部的销售渠道协作，确保销售工作得以协调，并起到补充作用，而非重复。
- 建立并加强与现有和新客户的关系，以实现未来的预订。活动包括销售拜访、娱乐节目、FAM 旅行、贸易展览等。
- 在社区内发展关系，以加强和扩大销售机会的客户群。
- 管理和建立与主要内部和外部利益相关者的关系。
- 向宴会管理部提供准确、全面和有效的营业额。

**管理销售活动**
- 参加与销售团队成员的销售电话沟通，以获取新业务和/或结算业务。
- 执行和支持预订业务的运营方面（例如，生成提案，撰写合同，客户信函）。

**掌握市场趋势和目标客户信息，从而最大限度地提高收入**
- 识别新业务，以实现个人和酒店收入目标。
- 了解整体市场 - 竞争对手的优势和劣势、经济趋势、供求关系等，并了解如何针对这些因素进行销售。
- 根据市场情况和酒店需求，为酒店把握最佳机会。
- 了解酒店的主要目标客户和服务预期；通过了解客户的业务、业务问题和顾虑，服务他们并提供更好的业务解决方案。

**提供卓越的客户服务**
- 支持公司的服务和关系策略，通过在每次客户体验中提供卓越的服务来提高客户忠诚度。
- 为客户服务，以提高市场份额。
- 执行和支持公司的客户服务标准。
- 提供符合公司日常服务基本原则的卓越客户服务。
- 为客户关系树立积极的榜样。
- 与客人互动并获得对产品质量和服务水准的反馈。
- 万豪国际给予所有应聘者公平机会。我们始终坚持打造多元化的员工团队，秉承包容、以人为本的文化。我们绝不歧视任何受保护人群，例如残疾和退伍军人，或适用法律规定的任何其他群体。_

万豪酒店潜心钻研待客之道，把握每一次创新机会，为五湖四海的宾客呈献似曾相识的舒心体验。成为万豪酒店的非凡待客师，传承“时刻展现卓然待客之道”的服务理念。想宾客之所想，用真诚周到的服务延续并发扬我们的品牌传统。作为全球酒店业的榜样，万豪酒店诚挚欢迎您的加入，丰富机遇待您发掘。加入万豪酒店，便是加入万豪国际集团的非凡品牌组合。**从这里扬帆起航**，发挥个人价值，**追求**人生目标，**融入**卓越国际团队，**展现**真我风采。

JW 万豪酒店是万豪国际集团旗下的奢华酒店品牌，在全球各大城市和度假胜地拥有 100 多间酒店及度假酒店。JW 坚持以人为本的品牌文化，深信员工是我们的立足之本，有了快乐的员工，才有满意的宾客。JW 万豪酒店的员工自信、创新、真诚、敏悟，传承了万豪国际集团创始人 J.Willard Marriott（与品牌同名）的卓越品质。欢迎加入我们，成为 JW 万豪大家庭的一员，体验不同以往的工作氛围，在多元化环境中感受同事情谊。JW 为员工提供培训、发展、认可的机会，让您在注重整体健康的豪华环境中尽情挥洒工作热情。超凡待客之道源于员工关怀之道。这就是 JW 非凡款待。加入 JW 万豪酒店，便是加入万豪国际集团的非凡品牌组合。**从这里扬帆起航**，发挥个人价值，**追求**人生目标，**融入**卓越国际团队，**展现**真我风采。

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