Junior System Administrator
21 hours ago
**What You'll Be Doing**:
Work on a shift schedule basis (24x7) to receive, handle and response incoming complaints through Trouble Ticketing System. Ensure that response and restoration times are met SLA.
Ensure that every complaint are handled in accordance to trouble ticket being raised, that clients would have been informed with progress status on each tickets until closed.
Maintain and enhance existing environment to be kept updated to industry standard.
**Support availability of client's requirement reports such as**: performance reports, capacity report and transaction report.
**What We'll Expect From You**:
Good attitude, attention to detail, team player and also comfortable to work individually
Passionate
Willingness to Learn New Things
Good Initiative
Ability to Work on Shift Basis
**It will be AWESOME if you have**:
Background in network engineering
Linux Operating System
MySQL Administrator
Familiarity with Smart phone technology
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