Officer, Load Planning

2 weeks ago

Jakarta, Indonesia AirAsia Full time

SUMMARY

We transport cargo every day to over >110 stations across Asia on behalf of our customers, and coordinate with many Cargo Terminal Operators (CTOs). We rely heavily on CTOs to ensure we can maximize our ability to sell and transport cargo. The success of selling and maximizing cargo space relies heavily on planning and strong communication/co-ordination between CTO’s and our Load Planners. Load Planners are at the frontline of operations and the first to understand when our cargo transportation plans are not able to proceed as intended. They re-act quickly to abrupt changes and find creative re-routing solutions to ensure every single delivery is transported as intended. We are looking for a puzzle-loving, analytical and quick-thinking Load Planners who can comfortably utilize our centralized cargo management system to plan for hour-to-hour cargo loading activities. As a Load Planner, you will be working with a team of 8-10 people - they will be your lifeline and your family when all the cargo planning action takes place. You will be based out of our GTR warehouse in LCCT.

As we are a 24:7 operations, this role will be on a full-time shift basis and you will be reporting daily to the Team Lead of Load Planning. You will fit perfectly in this role if you are detailed oriented and analytical and able to exercise those skills in a high-pressure and fast-paced environment. Throughout your role, communication in English will be critical and you can expect to use Microsoft Excel on a regular basis.

A DAY IN A LIFE As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

- Distribute our bookings for the day across our flights to ensure we fill the available cargo space on each flight
- Proactively respond to unpredictable daily situations which affects our ability to carry cargo as planned
- Co-ordinate with the CTO operator to ensure the build-up process transports all (or more) of booked cargo
- Help re-plan cargo that has been left behind and inform customers on a timely basis
- Find clever ways to route cargo through our network to the intended destination
- Ensure data accuracy of cargo that is transported with us

At the onset, you may be culture-shocked working in AirAsia and with the Teleport team. To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders:

- Roll up their sleeves as needed, and never delegate work that one would not be willing to do themselves
- Do what is needed to get things done, as they believe speed is more important than anything else to effect change
- Over communicate, particularly as they are all quite autonomous
- Take care of our staff, and treat them as they would want to be treated

Are rigid on goals, but flexible on the details SKILLS These are minimum skills requirements and a ‘must-have’ for the role: Can speak and write English to an intermediate degree
- Displays confidence in public settings, and in front of an audience
- Displays high attention to detail
- Is calm, especially under pressure
- Has an analytical background
- Is a fast thinker - able to solve problems on-the-go
- Comfortable with Microsoft Excel and has used it in prior work
- Hungry for the job
- Natural communicators
- Multilingual
- Puzzle and game lover
- Plays team sports
- Understand prioritization and trade-offs between revenue and resolving customer expectations
- Detail oriented in identifying, tracking and resolving issues at multiple levels
- Equally comfortable behind a computer or being in the ground where the action is
- Trustworthy, and reliable, and has references to back that up
- Enjoys travelling and is open to living and experiencing other cultures

QUALIFICATIONS & EXPERIENCE
- At least an undergraduate degree, any discipline
- 0-3 years in logistics (preferably air cargo), warehousing or manufacturing

**We are all different** - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

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