Operations - Warehouse Data Analyst
20 hours ago
DepartmentOperations- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Build dashboards, self-service tools, and reports to analyse and present data associated with business operations performance (automation) to support key business stakeholders to make data-driven decision within the organisation
- Define clear and well-scoped requirements documents, including specs, and workflows, that is easily understood by technical and non-technical audiences
- Develop processes and tools to monitor and analyse model performance and data accuracy
- Support the data warehouse in identifying and revising reporting requirements
- Manage master data, including creation, updates, and deletion
- Support on analysis requirements in relation to warehouse automation including but not limited to automation performance, warehouse performance, etc.
- Create supporting material including but limited to deck to present the result of the analysis
**Requirements**:
- Bachelor's degree in Industrial Engineering, Computer Science, Statistics, Mathematics or similar fields
- 2-4 years of experience preferably as Data Analyst
- Strong logical to help collect, measure, organize and analyse data
- Technical proficiency regarding database design development, data models, and segmentation
- Proven ability to work independently, self-motivated, self-starter with the ability to work in a fast-paced, dynamic environment
- Preferably familiar with warehouse processes and automation in warehouse environment
- Experience in working with many stakeholders
- Possess a continuous improvement mind-set and ability to come up with good initiatives
- Strong responsibility by taking ownership on any given task
- Effective communicator and ability to communicate effectively in English
- Resourceful, with a positive can-do attitude
- Strong process, analytical and project management skills
- Advanced Ms. Excel and PowerPoint skill
- Willing to be place in Bogor and do mild traveling
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