Helpdesk Assc

7 days ago

Jakarta, Indonesia Mitra Integrasi Informatika Full time

**Responsibilities**:

- Sebagai single point of contact post implementation CRM Salesforce
- memberikan panduan penggunaan CRM Salesforce secara business process
- mengeskalasikan problem CRM Salesforce jika itu mengenai technical troubleshooting
- memastikan setiap laporan dari user dipantau sampai akhir hingga closing tiket laporan tersebut

**Requirements and skills**:

- D3 / S1 education background
- Memililiki pengalaman sebagai call center 1 - 2 tahun
- Critical thinking and decision making

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