Customer Service Relation

8 months ago


Jakarta, Indonesia PT Archipelago Queen Full time

Persyaratan
Pendidikan Min. SMA dan sederajat (lebih tinggi menjadi nilai plus).
Memiliki kemuan untuk belajar (tidak terpaku pada satu hal).
Memiliki kepribadian yang menyenangkan dan dapat beradaptasi dengan baik.
Mampu berkomunikasi dengan baik.
Bisa berbahasa inggris paling tidak percakapan dasar untuk berhubungan dengan customer asing (bila diperlukan).
Bisa mengoperasikan komputer.
Berpenampilan menarik dan proporsional.

Bersedia bekerja dengan sistem shifting. Tanggung Jawab

Melayani customer dari pertanyaan-pertanyaan yang diajukan customer.

Membina hubungan baik dengan customer.

Melakukan pencatatan pemesanan produk secara rinci yang diminta oleh customer.

Memberikan penanganan pertama terhadap keluhan-keluhan customer.

Memastikan dan mengecek bukti transfer dana yang masuk dari customer dengan team Finance.

Memastikan dan memasukan pesanan kedalam Google Sheet, Google Calendar & Software Jurnal.id.


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