Staff Collection Front End Telecalling

3 months ago

Jakarta, Indonesia HSBC Full time

-Job Advert Details

**Some careers shine brighter than others.**

If you're looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.

Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Wealth and Personal Banking, Insurance, and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking an experienced professional to join this team in the role of **Staff Collection Front End Telecalling**

**Responsibilities**:

- The role of a Staff Collection Telecalling is to engage and support our customers through a period of financial difficulty in order to negotiate mutually beneficial, positive and sustainable agreements that are in the best interest of the bank and our customers.
- Staff Collection Telecalling are responsible for delivering a professional service that helps our customers solve their problems, and by doing so, creates a favorable opinion of our organization and an increased willingness to repay their commitments. Collections Associates are required to adhere to all regulatory requirements and Collections Operations policies and procedures.
Qualifications

**To be successful in this role, you should meet the following requirements**:

- Bachelor Degree
- Fresh Graduate are welcome
- Diligent
- Independent and high integrity.
- Excellent negotiation and communication skills
- Hardworking and able to work under pressure
- Able to work in a team.

**You'll achieve more at HSBC**

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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