Housekeeping Supervisor

**Job Title: Housekeeping Supervisor Bali**

**Job Type: Full Time**

**Reports To: Area Head Bali**

**Main Responsibilities**:

- Continuously monitor staff performance and provide on-the-job guidance
- Visit Cove properties regularly to ensure all standards of cleanliness and hygiene are being followed
- Ensure staff’s punctuality, uniforms, personal hygiene and grooming standards
- Follow up to establish solutions appropriate to problems highlighted and motivate colleagues to take ownership of their work and follow up
- Monitor training of new staff and their progress and be involved to identify team’s strength and weaknesses
- Work together with the Property Team to ensure consistent systematic approach to cleaning all public areas and works on the strategic side of ensuring that the works are being completed as scheduled
- Set reasonable objectives for Housekeeper and property team to achieve the KPI (Cleanliness, NPS, etc)
- Monitor supplies, tools and machinery. Ensure they are sufficient for the operation to work well and enough stock.

**Experience and Qualifications Required**:

- Have a minimum of 2 years experience in Housekeeping as a QC or supervisory level, preferably in hospitality environment
- Based in Bali and prefer minimum as Housekeeper SPV 5 star hotel
- Willing to work a flexible schedule and holidays.
- Be a self-motivator and motivator of others
- Be able to relate to all levels of guests and management.
- Have excellent communication and organization skills
- Be able to consistently supervise the Housekeeping team to deliver a delightful experience and satisfy our tenants

**Requirements**:

- Proven leadership skills with the ability to motivate and manage a team.
- Strong technical knowledge of hotel operations.
- Excellent problem-solving and decision-making skills.
- Exceptional customer service skills.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.

Application Question(s):

- Are you based in Bali?

**Experience**:

- Housekeeping as a QC or supervisory level: 2 years (required)

Willingness to travel:

- 75% (required)