Senior Implementation Project Manager

1 week ago

Jakarta, Indonesia SAS Institute Inc Full time

:
Are you a problem solver, explorer, and knowledge seeker - always asking, “What if?”

If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters - whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.

**What we do**

We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.

**What you’ll do**

As a seasoned Project Manager, you will coordinate all aspects of service & delivery offerings on implementation of SAS solution, particularly risk & fraud solutions. You will be responsible for all aspects of project management: the direction, planning and budgeting, coordination, implementation, execution, and completion of specific projects while ensuring consistency with SAS’ overall strategy, commitments, and goals. you will be a customer liaison and consultant on projects to assure success throughout the entire customer life cycle. You will also interact with external clients/customers, staff, management, and applicable departments at SAS

In this position, you ensure the delivery of services projects are on track and opportunities or escalations are acted on. As overall project leader you are responsible for aligning the project scope with the strategic objectives and making recommendations for necessary strategic adjustments. You act as main advisor to the SAS management teams and develop and improve project processes and metrics that enable our internal teams to successfully implement new technologies and solutions

In addition to managing an implementation, this role will assist the consulting team with its responsibilities in presales and proof of concept efforts, and service effort estimates related to SAS solution to be implemented.

You will:

- Demonstrate leadership in delivering SAS solutions and implementations to customers.
- Act as the primary Professional Services delivery trusted partner for customers through-out the project; focused on building and developing strong relationship, resolving issues, and influencing future business by playing key role in setting a vision to the customer. Establish and maintains relationships with third parties/ vendors
- Own and manage either a single major or portfolio of differing projects across one or more accounts, and industry sectors.
- Define statements of work and project charters, risk and mitigation assessments.
- Lead and coordinate project planning, resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting, and people management. Be planning multiple large and complex projects (agreeing realistic expectations of timeframes, costs, risks, resource requirements and deliverables with client). Develop a detailed project plan to monitor and track project progress.
- Assemble and coordinate project staff while managing resource availability and allocation. Identify and match skills of project team members with the implementation requirements and tasks, including subcontractors if required, and verify that team members know and understand their assignments. Identify, document and escalate any performance issues and skills deficiencies of members of the project team to the appropriate management team.
- Have full ownership of the success of projects, delivering solutions on time, within budget and profit and loss targets and in accordance with customers’ requirements for quality and functionality. Communicate and track regularly on the status of project goals by ensuring project results meet requirements regarding quality, reliability, schedule, and cost
- Manage internal and external stakeholders through strong governance processes, appropriate expectation management, robust change management principles and implemented clear communication plans. Communicate the role of the project manager to the project team and client by outlining authority, decision and communications chains.
- Provide leadership and drives customer success while overcoming barriers and satisfying staff, management and stakeholder commitments. Motivate the team through various and best suitable leadership styles.
- Resolve any conflict between the project and other organizational units in a satisfactory manner, including engaging management as necessary. Design and facilitate internal and external workshops and meetings for optimized outcome.
- Provide direction and support to project team to ensure accomplishment of agreed upon goals, objectives, and deadlines. Communicate project goals to those outside the project and engages management or leadership in other units as needed to ensure customer success.
- Report on progress of project to all stakeholders by presenting reports defining project progr

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