Security Operation Manager

6 months ago

Jakarta, Indonesia Kyndryl Full time

Who We Are

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.

The Role
- Lead the overall day-to-day work of the Security Operations including teams of analysts and engineers to ensure events and/or incidents are detected and responded to in adherence to established process as well as procedures.
- Institute strong governance to lead and direct security teams with standard processes and workflows.
- Ensure that existing procedures are followed and that all procedures are documented in accordance with guidelines.
- Host weekly meetings with client project teams and monthly update meetings with the client management team.
- Provide overview of security challenges, risks, and opportunities to the Delivery/Operation Director.
- Manage and escalate roadblocks that may jeopardize security management operations, infrastructure, and SLAs.
- Identify and define security service delivery risks and offer, own, and manage risk mitigation strategies.
- Identify chronic operational and security issues, and ensure they are managed appropriately.
- Ensure delivery of required reports to customers.
- Produce and review key performance indicators (KPI) of SecOps team performance and distribute executive metrics.
- Work with the Security consultant/Architect for a long-term strategy and planning where necessary, including initiatives geared toward operational efficiency.

Qualification and Education Requirements:

- BS/BA degree in Computer Science, Information Systems, or related discipline or equivalent experience
- 10 or more years of professional work experience in the Security Operations environment.
- Strong analytical skills to define risk, identify potential issues, and develop action/mitigation plan.
- Security certification (such as CISSP, CISM or SANS GCIH) is preferred.
- Organizational, project management, interpersonal and communication skills (verbal and written).
- Ability to manage and prioritize multiple tasks and assist/advise support security engineers in establishing appropriate priorities as well as demonstrated ability to manage customer projects and portfolios.
- Strong interpersonal skills, ability to mentor/train staff

Who You Are

10+ Year of Exp, Security certifications are plus

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our employee learning hub gives you access to the best learning in the industry to receive certifications and accreditations, including Microsoft University, AWS Cloud Center of Excellence, Udemy, and the Harvard Business Review. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you We want you to succeed so that together, we will all succeed.

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