IT Support
7 months ago
Persyaratan - Pria, min.D3 komputer
- Berpengalaman diutamakan, FG dipersilahkan
- Memiliki kemampuan dasar komputer dan IT, installasi, maintenance, troubleshooting
- Memiliki kemampuan networking (IP address, switch, mikrotik)
- Mempunyai pengetahuan dalam hal access control, fiber optik alarm, IP PABX, fingerprint
Tanggung Jawab
- Melakukan monitoring dan maintance infrastructure cabang (Netwok, operating system software dan hardware), yang meliputi:
- PC/Laptop
- Printer
- Telepon System
- Perangkat Jaringan LAN
- Memastikan antivirus terupdate di server dan PC Cabang
- Mendiagnosa dan memecahkan masalah hardware dan software perangkat IT serta jaringan berdasarkan laporan yang diterima.
- Memastikan infrastruktur IT berfungsi dengan baik, yang meliputi Network, Operating System, Software dan Hardware.
- Memastikan komputer dan jaringan aman dari virus dan masalah lainnya.
- Memberikan hasil analisa dan rekomendasi terkait pergantian atau penghapusan perangkat IT yang dituangkan dalam form pengecekan perangkat.
- Menyiapkan laporan bulanan kegiatan yang di lakukan dan melaporkan ke pejabat AOM/AM dan ke IT Service Desk Manager.
- Memberikan solusi yang efektif dan efisien dalam masalah infrastructure IT yang mendesak dari operasional cabang sehai-hari.
- Mengikuti SOP IT.
- Melaksanakan tugas-tugas lain yang diberikan oleh atasan selama masih dalam lingkup pekerjaan terkait IT seperti membantu pembukaan, relokasi dan penutupan cabang.
- Melakukan koordinasi dan eskalasi ke IT Kantor Pusat apabila permasalahan tidak dapat diatasi.
- Memonitor kelengkapaan peangkat IT sesuai standard yang telah ditentukan guna mendukung aktivitas operasional, dan melakukan tindakan koreksi atau pencegahan terhadap hal-hal yang menyimpang dari standard yang telah ditetapkan.
- Memonitor fungsi dan availability perangkat pendukung IT guna mendukung aktivitas operasional.
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