Ecommerce Specialist

**Key Responsibilities**:

- Manage and optimize e-commerce accounts on platforms like Tokopedia, Shopee, etc., focusing on sales targets and advertising effectiveness.
- Provide outstanding customer service across multiple channels, including WhatsApp, SMS, and social media.
- Analyze market trends and consumer behaviour to enhance product offerings.
- Oversee daily e-commerce operations, focusing on detail and efficiency.
- Develop and implement sales strategies for various product categories, manage inventory, and coordinate marketing across online marketplaces.
- Identify and assess new marketplace opportunities, including logístical and pricing aspects.
- Monitor competitors and maintain a deep understanding of backend tools and systems.
- Report on marketplace metrics and sales, and collaborate with warehouse and operations teams for smooth operations.

**Minimum Qualifications: Qualifications**:

- Minimum education of Diploma (D3) or Bachelor's degree (S1) in Communications, Public Relations, Marketing, or equivalent.
- At least 2 years of experience in online marketing or digital marketing within the e-commerce industry.
- Strong analytical and creative skills.
- Proficiency in using paid ads and a thorough understanding of e-commerce platform features.
- Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- A genuine interest in gadgets, online sales, and e-commerce.
- Detail-oriented with excellent communication and analytical thinking skills.
- Ability to work flexibly outside regular hours to meet targets.
- Persuasive communication skills, adept at customer engagement and sales closure.
- Graphic design skills and basic Photoshop knowledge are a plus.
- Experience in a B2B environment is beneficial.
- Good attitude, responsible, high initiative, meticulous, and teamwork-oriented.

SpanSet Indonesia is a key division of the globally recognised SpanSet Group International, specialising in Work-at-Height, Lifting, Load Securing, and Safety Management. With a vibrant team across 5 continents and 14 countries, we're committed to delivering innovative solutions to our clients.