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Account Strategist, Google Customer Solutions

1 month ago

Bekasi, Indonesia Google Full time

Minimum qualifications:

- Bachelor's degree or equivalent practical experience.
- 3 years of experience in a sales, media, advertising, e-commerce or digital marketing consultancy role.
- Ability to speak and write in English and Bahasa Indonesia fluently.

Preferred qualifications:

- Experience driving business growth and building relationships with C-level stakeholders.
- Experience in cross-collaborative stakeholder management.
- Experience in sales, digital marketing, e-commerce.
- Ability to be organized, responsible, and work well with a team.
- Excellent analytical, communication, problem-solving, and project management skills.
- Excellent business acumen.

**About the job**:
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

As an Account Strategist, you'll be in charge of a portfolio of small to medium-sized business accounts. You'll provide them with excellent consultancy services and help advertisers grow their business through a combination of one-to-one, scalable outreach and support.

In this role, you will work in partnership with advertisers to understand their strategies and increase their understanding of Google's advertising solutions, as well as provide them with tactical implementation and maintenance support of their Google Ads accounts. You'll deliver value through creative advertising solutions and strategic advice.

When our millions of advertisers and publishers are happy, so are we Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

**Responsibilities**:

- Prepare and plan to support a diverse set of customers in a quarter, belonging to different industries and verticals within a geographical market.
- Analyze, research, prepare, and engage customers through consultations on a day-to-day basis with a disciplined approach.
- Build compelling, data-driven, long-term customer and agency plans to develop and deliver advertising solutions to optimize customers’ accounts. Contribute strategically to the growth and direction of Google’s products and services.
- Align personal goals with that of the team and play an active role in pursuing and furthering team/market goals through collaboration, communication, and participating in projects.
- Develop relationships with customers based on trust, mutual benefit, and respect in order to become their trusted partners.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.