Customer Relations Staff

3 weeks ago

Jakarta, Indonesia Binakarya Properindo Group Full time

**Qualifications**:

- Strong interpersonal and communication skills.
- Minimum 1 year of experience in customer service or related field, ideally with face-to-face complaint handling experience.
- Bachelor's degree in a relevant field is preferred.
- Customer-focused mindset and ability to remain calm and professional in challenging situations.
- Excellent problem-solving skills with attention to detail.
- Proficient in Microsoft Office.
- Ability to work both independently and collaboratively with a team.
- Positive attitude and willingness to go the extra mile to ensure customer satisfaction.
- Willing to be placed at Cengkareng, West Jakarta.

**Responsibilities**:

- Provide excellent customer service by addressing and resolving customer inquiries, complaints, and requests in a timely and professional manner.
- Assist walk-in customers, understanding their needs, and ensuring satisfaction with products or services.
- Handle face-to-face interactions with customers, including resolving any on-site issues or complaints.
- Maintain detailed records of customer interactions, transactions, and feedback using CRM software.
- Collaborate with other departments to escalate and resolve customer issues promptly.
- Proactively follow up with customers to ensure issues have been resolved to their satisfaction.
- Contribute to developing strategies for improving customer service and enhancing customer satisfaction.
- Support management in analyzing customer feedback and providing insights for service improvement.

Application Question(s):

- Please state your expected salary:
**Education**:

- D1-D4 (required)

**Experience**:

- Property Company: 1 year (preferred)

  • Customer Relation Staff

    6 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Company Description** VPlus Platinum 8 Indonesia is a digital platform associated with PT. Victory International Platinum 8, located in Mega Kuningan, South Jakarta. Our business is engaged in services and finance, and we aim to introduce our business to the public. We invite people to step outside their comfort zone to develop themselves in this field to...

  • Customer Relation Staff

    5 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

  • Customer Relations Staff

    5 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

  • Customer Relation Staff

    5 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

  • Staff Customer Relation

    5 months ago

    Jakarta, Indonesia PT Poci Kreasi Mandiri Full time

    PT Poci Kreasi Mandiri sebuah perusahaan yang bergerak dibidang Waralaba/ Franchise "Es Teh Poci" yang masih bagian dari PT Gunung Slamat, sedang membutuhkan **"Customer Relationship"** dengan kualifikasi sebagai berikut: **Posisi: Customer Relationship Staff** Kualifikasi: - Perempuan - Maksimal umur 25 tahun - Minimal pend. D3 segala jurusan - Memiliki...

  • Customer Relation Officer

    5 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Company Description** VPlus Platinum 8 Indonesia is a digital platform associated with PT. Victory International Platinum 8, located in Mega Kuningan, South Jakarta. Our business is engaged in services and finance, and we aim to introduce our business to the public. We invite people to step outside their comfort zone to develop themselves in this field to...

  • Customer Relations Officer

    5 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Company Description** VPlus Platinum 8 Indonesia is a digital platform associated with PT. Victory International Platinum 8, located in Mega Kuningan, South Jakarta. Our business is engaged in services and finance, and we aim to introduce our business to the public. We invite people to step outside their comfort zone to develop themselves in this field to...

  • Customer Relation Officer

    5 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Company Description** VPlus Platinum 8 Indonesia is a digital platform associated with PT. Victory International Platinum 8, located in Mega Kuningan, South Jakarta. Our business is engaged in services and finance, and we aim to introduce our business to the public. We invite people to step outside their comfort zone to develop themselves in this field to...

  • Customer Relation Staff

    4 weeks ago

    Jakarta, Indonesia PT Victory International (Branch Jakarta Sona Topas) Full time

    Role Description: This is a full-time on-site Business Development Officer role located in Jakarta Metropolitan Area. This position will be responsible for 14k 112.2 various day-to-day tasks such as developing marketing and sales strategies, conducting market research, providing excellent customer relations, and implementing marketing campaigns. - Excellent...

  • Customer Relations Staff

    5 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    _**Company Description**_ - VPlus Platinum 8 Indonesia is a digital platform associated with PT. Victory International Platinum 8. Located in Mega Kuningan, South Jakarta, the company is engaged in services and finance. We aim to introduce our business to the public and invite people to develop themselves in the field to become successful and professional...

  • Customer Relation Staff

    3 months ago

    Jakarta, Indonesia Captain Asia Sukses Full time

    Job Descriptions: - Berpengalaman mínimal 1 tahun di bidang terkait (sebagai customer service/relation) - Pendidikan mínimal D3 jurusan humas, komunikasi, atau sejenisnya - Mahir menggunakan komputer, khususnya Microsoft Office - Memiliki kemampuan komunikasi dan negosiasi yang baik - Memiliki kemampuan berpikir kritis dan problem solving - Detail...

  • Customer Relation

    5 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

  • Customer Relations

    5 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible for building and...

  • Customer Relation

    6 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

  • Customer Relation Staff

    5 months ago

    Jakarta, Indonesia VPLUS.ID Full time

    _VPlus is a digital platform for financial services that is looking for Professional Customer Relations for those with skills and previous experience in maintaining clients._ **Qualifications**: - A Bachelor's degree, graduated from any major. - Fresh Graduates are very welcome to apply. - Have a high sense of motivation and discipline. - Highly committed,...

  • Customer Relation

    5 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    **Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

  • Customer Relation Staff

    5 months ago

    Jakarta, Indonesia VPLUS.ID Full time

    **Kualifikasi**: - Pendidikan Minimal S1 - Berusia maksimal 35 tahun - Memiliki pengalaman mínimal 1 tahun di bidang sales atau di bidang financial services mínimal 1 tahun - Bersedia ditempatkan di Mega Kuningan, Jakarta Selatan - Bersedia mengikuti tahapan seleksi offline **Deskripsi pekerjaan**: - Melakukan penjualan produk Vplus kepada calon...

  • Customer Relation Staff

    5 months ago

    Jakarta, Indonesia VPLUS.ID Full time

    _VPlus is a digital platform for financial services that is looking for Professional Customer Relations for those with skills and previous experience in maintaining clients._ **Qualifications**: - A Bachelor's degree, graduated from any major. - Fresh Graduates are very welcome to apply. - Have a high sense of motivation and discipline. - Highly committed,...

  • Customer Relation Staff

    5 months ago

    Jakarta, Indonesia VPlus Platinum 8 Indonesia Full time

    _VPlus is a digital platform for financial services that is looking for Professional Customer Relations for those with skills and previous experience in maintaining clients._ **Qualifications**: - A Bachelor's degree, graduated from any major. - Fresh Graduates are very welcome to apply. - Have a high sense of motivation and discipline. - Highly committed,...

  • Customer Relation

    3 months ago

    Jakarta, Indonesia Vplus Platinum 8 (Sona Topas Tower) Full time

    VPlus Platinum 8 Indonesia is a digital platform associated with PT. Victory International Platinum 8. Located in Mega Kuningan, South Jakarta, the company is engaged in services and finance. We aim to introduce our business to the public and invite people to develop themselves in the field to become successful and professional businessmen. Role...