Reservation Agent

2 weeks ago

Karawang, Indonesia AYANA Hospitality Full time

We are looking for a Reservation Agent, and this position will require responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone,, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications. Additional duties may include preparing the list of expected arrivals for the front office, assisting in preregistration activities when appropriate.

**Requirements**:

- Proven work experience as a Reservation Agent minimum 1 year
- Diploma or Bachelor's degree in hospitality management or relevant field
- Excellent organizational and team management skills
- Excellent knowledge of OPERA
- Fluency in English; multilingualism is a plus
- Willing to be placed in Karawang

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