Product Innovation Lead

1 month ago


Jakarta, Indonesia Circles.Life Full time

**About Us**

Founded in 2014, Circles is a pioneering global technology company committed to revolutionizing the telco industry through our groundbreaking SaaS platform. Our mission? To give power back to customers with innovative and data inspired products, transform the Telecom business model and industry economics and outcomes scalably and what's more important, help our people achieve their greatest growth and greatest impact.

From our bold beginnings in disrupting the Telco market in Singapore, we've rapidly expanded our influence, partnering with operators across 14 countries to deliver exceptional digital experiences to millions. With our own digital telco, Circles.Life, making waves in Singapore and Australia, we're not just participants in this industry—we're leading the charge with global telcos such as KDDI, e&, Telekomsel and ATT using our Circles X platform.

Supported by visionary global investors like Peak XV (formerly Sequoia), Warburg Pincus, EDBI Singapore, and Founders Fund, we are relentless in our pursuit of innovation. Join us on this exciting journey, and together, let's transform the telecommunications landscape and create a future where digital services empower everyone.

Welcome to Circles—where your potential knows no bounds

**About This Role**

As the Product Innovation Lead for Circles in Indonesia, this role is ideal for a dynamic and experienced professional who can bridge the gap between traditional telecommunications operations and cutting-edge digital solutions. You will guide one of our key clients, Telkomsel, and its sub-brands toward a future as a leading Digital Mobile Operator.

**What You'll Do**
- **High-velocity innovation**- Drive high-velocity innovation and customer-centric digital services. Collaborate with various teams in Circles to develop and launch digital products, enhancing customer experiences and engagement- **Strategic Consulting and Advisory**:
- Provide expert consulting services to Telkomsel, leveraging experience in both telecom and consulting to guide the company towards becoming a Ideal Digital Mobile Operator (DMO) GTM planning and strategy execution- **Develop new revenue streams**- Identify and cultivate strategic partnerships, especially in non-telecom sectors, to create new revenue streams and enhance customer value propositions building on existing blueprints developed by Circles Work with marketing and product management teams to design and execute GTM around innovative methods such as viral loops- **Customer Experience Enhancement**: Lead initiatives to improve Net Promoter Scores (NPS) and engagement through innovative digital services and flankers building on the existing blueprints of Circles- **Operational Efficiency and Innovation**:
- Streamline operational processes using a data-driven approach, improving efficiency and reducing costs.
- Foster a culture of innovation within Telkomsel, encouraging experimentation and rapid iteration to meet market demands.
- Influencing senior stakeholders with mind shift change from outside the system is an important requirement of the role

**What You'll Need**
- Bachelor's or Master's degree in Business, Marketing, Telecommunications, or a related field.
- **10+ years** of experience in the telecommunications industry, with at least **5 years** in senior roles focused on digital transformation and innovation **_and/or _**5+ years** of experience in a consulting role, preferably with a focus on telecommunications or digital transformation.
- Proven track record in leading large-scale digital transformation projects and implementing agile methodologies.
- Strong strategic thinking and problem-solving skills, with a deep understanding of the telecom industry's dynamics and digital trends.
- Excellent project management and leadership skills, with experience managing cross-functional teams.
- Strong communication and interpersonal skills, with the ability to influence and negotiate with internal and external stakeholders(SLT level)
- Experience working in the Southeast Asian market, particularly Indonesia, is highly desirable.
- 0-1 experience especially in tech startups or big-tech companies is desirable

To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
- Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age._


  • R&d Innovation Lead

    4 months ago


    Jakarta, Indonesia PT. Modular Kuliner Indonesia (Hangry) Full time

    Develop and refine new products for new brands and existing brands targeting medium to high revenue, ensuring alignment with business goals. - Lead the end-to-end product development process, from ideation to prototyping, implementation, and determining competitive pricing for new brands. - Create effective and efficient work timelines for Innovation...


  • Jakarta, Indonesia Builder Lead Converter Full time

    **Builder Lead Converter**: **Digital Marketing Specialist**: **About Us**: Builder Lead Converter is a dynamic and innovative company specializing in helping builders convert leads into customers through cutting-edge marketing strategies. We pride ourselves on delivering exceptional results and providing our clients with top-tier service. We are seeking a...

  • Lead Product Manager

    3 months ago


    Jakarta, Indonesia Amartha Full time

    **_Job Description:_** - We are looking for an experienced and visionary _**_Lead Product Manager_**_ to oversee the development and growth of our credit product portfolio. In this role, you will lead the strategy, development, and execution of credit-related products, ensuring they meet market demands and regulatory standards. You will collaborate with...


  • Jakarta, Indonesia PT Telkomsel Ekosistem Digital Full time

    **About us** INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore...

  • Lead Product Designer

    6 months ago


    Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full time

    Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Jurnal, KlikPajak, Qontak, Mekari Flex, and Mekari Sign) have been used by tens of thousands of businesses in Indonesia. To reach millions, we need more people like you: entrepreneurs,...

  • Product Designer Lead

    6 months ago


    Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full time

    Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Jurnal, KlikPajak, Qontak, Mekari Flex, and Mekari Sign) have been used by tens of thousands of businesses in Indonesia. To reach millions, we need more people like you: entrepreneurs,...

  • Product Designer Lead

    1 month ago


    Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full time

    Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses. In our 10+ years of journey we have reached over 1 Million...

  • Product Lead

    8 months ago


    Jakarta, Indonesia DOKU, PT NUSA SATU INTI ARTHA Full time

    About The Role This Product Lead position is responsible for faster analysis and decision-making for product initiatives and operational perspective within the company, capable of deep and broad discussions with other departments about building profitable business unit What Will You Do Research, analyze, and propose new ideas that will improve our...


  • Jakarta, Indonesia PT. Modular Kuliner Indonesia (Hangry) Full time

    Manage ongoing projects and ensure timely follow-up actions are taken. - Maintain project integrity through various administrative tasks such as scheduling meetings, drafting minutes of meetings (MoM), creating Google Forms, summarizing raw data, and crafting presentations. - Assist in building and nurturing professional relationships with internal and...

  • Medical Lead

    7 months ago


    Jakarta, Indonesia Novartis Full time

    387466BR **Medical Lead (New Products)**: Indonesia **About the role** 769 million. That’s how many lives our products touch. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives? The Medical Lead for New...


  • Jakarta, Indonesia Diageo Full time

    Job Description: Who are we? From humble beginnings to extraordinary futures, Diageo is centred on crafting incredible stories of ambitious possibilities. With iconic global brands such as Johnnie Walker, Guinness Smirnoff, Tanqueray and Don Julio, we are a team of pioneers, looking to lead the future of our industry and brands from today. At Diageo, you...


  • Jakarta, Indonesia SMART Agribusiness and Food Full time

    Job Description Summary: - Product Management Lead work in Product Management chapter, who is in charge mentor and manage other Product Managers and Product Analysts. They also hands-on with conceptualizing, designing, developing, testing, and launching a new product. Product Management Lead utilize their technical expertise and comprehensive product...

  • Rnd Innovation Manager

    6 months ago


    Jakarta, Indonesia PT. INTI PRIMA RASA Full time

    Implement marketing strategies and policies related to product innovation. - Planning and compiling the work program of the Innovation Dept. - Interpreting Key Performance Indicator Units into programs and initiatives in the innovation team. - Planning, directing and controlling product innovation can have quality, good selling value and meet customer...


  • Jakarta, Indonesia PT Telkomsel Ekosistem Digital Full time

    **Responsibilities Area**: - Developing and implementing the company's business development strategy to drive growth and market expansion. - Identifying new business opportunities, partnerships, and markets to enhance the company's product offerings. - Building and maintaining relationships with key stakeholders, including educational institutions,...

  • Leads Hub Lead

    1 month ago


    Jakarta, Indonesia FWD Insurance Full time

    About FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims...

  • Roll Out

    6 months ago


    Jakarta, Indonesia PT. INTI PRIMA RASA Full time

    Work on the development of new or improved ways of preserving, processing, packaging, storing and delivering foods, using knowledge of chemistry, microbiology and other sciences as directed - Development of new food items for production, based on customer feedback of current trends that lead to New Product opportunities as directed - Develop of food...

  • Analyst, Bases

    3 months ago


    Jakarta, Indonesia NielsenIQ Full time

    Innovation matters. With best best-in-class research and predictive analytical tools, NIQ BASES, the worldwide leader in analyzing and consulting on new products, remains at the core of our clients' new product ideas, product messaging that inspires action, fresh packaging designs, and optimal product launch strategies. At NIQ, you will work with...


  • Jakarta, Indonesia Dentsu Aegis Network Full time

    As the heart of our strategy team, you'll lead by example, nurturing our strategists to meet the daily needs of our clients. Your dedication will drive us to uncover deep insights, crafting innovative strategies that resonate across the entire experience ecosystem. Join us in this journey of transformation, where every insight becomes a powerful force...

  • Research Executive

    6 months ago


    Jakarta, Indonesia Ipsos Zrt. Full time

    Manage quantitative research project management under the supervision of Research Manager - Monitor & analyze research data with quantitative method - Works collaboratively with others and promotes teamwork. **Requirements**: - Bachelor / Master degree with major in Social Studies / Statistics / Math / Equivalent - At least 1 years experience as...

  • Innovation Manager

    7 months ago


    Jakarta, Indonesia Bank Rakyat Indonesia Full time

    Bank Rakyat Indonesia (BRI), a leading state-owned bank with 127 years of service, actively supports Indonesia's economy and develops the country through over 10,000 offices and 650,000 BRILink agents. As part of Indonesia's largest Banking Group, BRI offers opportunities to grow your potential, providing attractive remuneration packages and non-financial...