Current jobs related to Supervisor-guest Relations - Denpasar - Marriott International, Inc

  • Guest Relation Officer

    1 week ago

    Denpasar, Indonesia impi Management Full time

    **Key Responsibilities**: - Supervise the guest relations team, including training, scheduling, and performance management. - Greet guests upon arrival and ensure a smooth check-in process, providing personalized assistance and addressing any special requests or preferences. - Act as a liaison between guests and various departments, ensuring prompt...

  • Guest Relations Manager

    5 days ago

    Denpasar, Indonesia Luna Beach Club Bali Full time

    Are you passionate about hospitality and delivering exceptional guest experiences? We are looking for a dynamic and professional individual to join our team at Luna Beach Club Bali! Key Responsibilities: - Welcome and assist guests with a warm and friendly attitude. - Ensure excellent customer service and satisfaction. - Handle guest inquiries, concerns,...

  • Guest Relations Supervisor

    4 weeks ago

    Denpasar, Indonesia AYANA Hospitality Full time

    Join our team and be part of the continued success of Bali’s largest integrated resort. We offer an exciting career opportunity for an individual with the following details: **Summary of Responsibilities**: - Welcome and greet guests with warmth and enthusiasm as they arrive at Rock Bar - Manage and review reservations to maximize guest seating and...

  • Indian Guest Relations Specialist

    2 weeks ago

    Denpasar, Indonesia Karma Kandara Full time

    About the job Karma Kandara is a haven of luxury nestled on the cliffs of Uluwatu, Bali. Offering breathtaking Indian Ocean vistas, impeccable service, and unforgettable experiences, Karma Kandara is a sought-after destination for discerning travelers worldwide. With over 80% of our guests coming from India, we understand the importance of creating a truly...

  • Guest Services Assistant Team Leader Idn

    4 weeks ago

    Denpasar, Indonesia Marriott Vacations Worldwide Full time

    **JOB SPECIFIC TASKS** - Support a team to make sure arrival date & preview date are aligned with company system. - Assign tour at 2 galleries based on channel mix and company needs. - Coordinate with activation and GRA team for any change’s arrival, preview schedule or room upgrade. - Update information to GRA/gallery regarding meet & greet on check in...

  • Guest Service Attendant

    4 weeks ago

    Denpasar, Indonesia impi Management Full time

    **Placement: Grandmas Plus Hotel Airport** **Job Descriptions**: - Work closely with the front desk, housekeeping, and other hotel departments to ensure seamless guest experiences. - Respond promptly to guest inquiries or requests, such as arranging transportation, booking reservations, or providing additional amenities. - Assist guests with check-in and...

  • Assistant Guest Service Center Manager

    2 weeks ago

    Denpasar, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**25035520 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Bali, Jalan Raya Nusa Dua Selatan Lot III, Bali, Bali, Indonesia, 80361 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Coordinate, direct, and ensure telephone, fax, and modem lines are...

  • Guest Service Attendant

    4 weeks ago

    Denpasar, Indonesia impi Management Full time

    impi management is currently seeking an individual with a genuine passion for putting personalized service above all else in the most honest and sincere manner to join us as our **Guest Service Attendant**team to be assigned at all of our properties **Amnaya Resort Kuta** **Job Descriptions**: - Work closely with the front desk, housekeeping, and other...

  • Team Leader Marketing Idn

    4 weeks ago

    Denpasar, Indonesia Marriott Vacations Worldwide Full time

    **JOB SUMMARY** Lead the Marketing Executives team be a great example of the team and aids in the development of overall competence and performance of the Marketing Executives to ensure a positive owner/guest experience for the Marketing and Sales operations. Assists the Marketing Supervisor to support Marketing Manager with managing day-to-day activities...

  • Front Desk Supervisor

    2 weeks ago

    Denpasar, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**25035521 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Bali, Jalan Raya Nusa Dua Selatan Lot III, Bali, Bali, Indonesia, 80361 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g., problems processing...

  • Guest Service Attendant

    1 week ago

    Denpasar, Indonesia impi Management Full time

    impi management is currently seeking an individual with genuine passion to put personalized service above all else in the most honest and sincere manner to join us as our **Male Guest Service Attendant**team to be assigned at all of our properties **Grandmas Plus Hotel Legian** - Maximum 35 years old - Minimum education Diploma I related major. - Have a year...

  • Spa Reception

    3 weeks ago

    Denpasar, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**25026729 **Job Category**Spa **Location**Renaissance Bali Nusa Dua Resort, Kawasan Pariwisata Lot SW 4 & 5, Bali, Bali, Indonesia, 80361 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Schedule services for individuals and large groups using spa/salon reservations software system....

  • Team Leader Activities Idn

    4 weeks ago

    Denpasar, Indonesia Marriott Vacations Worldwide Full time

    **CORE WORK ACTIVITIES** **Kids Club** - Supervise and care for children in the centre. - Assist in organizing any ad-hoc festive event. - Perform regular duties of assigned “station” (gate, baby room, craft area, etc.). - Engage children in activities and active play. - Treat all children fairly, but pay special attention to newcomers, shy children,...

  • Assistant Housekeeping Manager

    7 days ago

    Denpasar, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**25037761 **Job Category**Housekeeping & Laundry **Location**Renaissance Bali Nusa Dua Resort, Kawasan Pariwisata Lot SW 4 & 5, Bali, Bali, Indonesia, 80361 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the...

  • Delighted to Serve Agent

    2 weeks ago

    Denpasar, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**25035694 **Job Category**Rooms & Guest Services Operations **Location**Renaissance Bali Nusa Dua Resort, Kawasan Pariwisata Lot SW 4 & 5, Bali, Bali, Indonesia, 80361 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and...

  • Agent-at Your Service

    16 hours ago

    Denpasar, Indonesia Marriott International, Inc Full time

    **Job Number** 24166133 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Bali Nusa Dua Resort, Kawasan Pariwisata Lot SW 4 & 5, Bali, Bali, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and...

  • Sales Executive

    4 weeks ago

    Denpasar, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**25025067 **Job Category**Sales & Marketing **Location**Renaissance Bali Uluwatu Resort & Spa, Jalan Pantai Balangan 1 No 1, Ungasan, Bali, Bali, Indonesia, 80361 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **The position is intended for Indonesian nationality only.** *** Assist...

  • Assistant Restaurant Manager

    3 days ago

    Denpasar, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**25040842 **Job Category**Food and Beverage & Culinary **Location**Renaissance Bali Nusa Dua Resort, Kawasan Pariwisata Lot SW 4 & 5, Bali, Bali, Indonesia, 80361 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room...

  • Front Desk Agent

    4 days ago

    Denpasar, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**25006664 **Job Category**Rooms & Guest Services Operations **Location**Renaissance Bali Nusa Dua Resort, Kawasan Pariwisata Lot SW 4 & 5, Bali, Bali, Indonesia, 80361 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning...

  • Bell Captain

    2 weeks ago

    Denpasar, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24192815 **Job Category**Rooms & Guest Services Operations **Location**Renaissance Bali Nusa Dua Resort, Kawasan Pariwisata Lot SW 4 & 5, Bali, Bali, Indonesia, 80361 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Greet guests and inform them of property amenities, services, and...

Supervisor-guest Relations

1 month ago

Denpasar, Indonesia Marriott International, Inc Full time

**Additional Information**
**Job Number**24197117
**Job Category**Rooms & Guest Services Operations
**Location**The Ritz-Carlton Bali, Jalan Raya Nusa Dua Selatan Lot III, Bali, Bali, Indonesia, 80361
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests.

Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.