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Senior Executive

1 month ago

Jakarta, Indonesia Prudential Full time

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.

To give advice regarding policy provision on guarantee cashless claim cases when consulted by team members.

To give training and feedback regarding guaranteed cases/updates from other department to assessor team.

To ensure that the function adhere to policy condition, by performing quality assurance in his/ her team activities and by giving regular coaching.

To ensure that his/ her team are efficient and sufficiently manned, by performing workload and staffing balance in his/ her team every day.

To ensure that problem prompt escalation to supervisor is real time, by giving prompt response to an escalation.

To give decision on approving / disapproving preauthorization requests and discharge planning requests or case monitoring approval requests or claim settlement requests.