Accounts Receivable Collection

6 days ago

Jakarta, Indonesia Cove Full time

**About Cove**:Cove is the new way to rent your home Aligned with our mission, we're a co-living start-up making it easier and more affordable for young people to rent in flatshares in which they can call it home. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and Indonesia. We make the whole rental process seamless from end to end. Two of the many perks you get at Cove is that our contract terms are flexible like our tenant's lives and our rental prices include everything from utilities and wifi and weekly cleaning. The most exciting part is our tenants get matched with great flatmates and also have access to our community events around the city.

At Cove we go beyond to satisfy our customers where we also make efforts to have interactions with them in order to create millions of better homes. To achieve this, we are committed to always try to find new ways to improve our customer service as well as placing ourselves in their shoes to improve their experience with Cove. We encourage every individual to proactively suggest creative ways to find solutions when faced with problems and engage with other team members to influence each other to make things happen.

**Job Title: Accounts Receivable Collection**

***

**Start Date: ASAP**

**Location: Jakarta**

**Reports To: Accounts Receivable Team Lead**

**Responsibilities for Accounts Receivable Collection**:

- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Review the company debtor list and provide status updates on all overdue debtors
- Contact tenants by phone and wattsapp to follow-up on overdue payments
- Take actions to encourage timely debt payments
- Resolve billing and customer credit issues
- Write final notice warnings to customers when payments are not made
- Update account status records and collection efforts
- Work with the finance team to make sure appropriate provisions are made for any doubtful debts
- Work with sales and tenant experience teams to follow-up on overdue debtors with a view to enforcing collection and/or commence legal proceedings
- Work with lawyers and debt collection agencies to facilitate payments

**Requirements**:

- At minimum, an associate's degree in Accounting or related field
- 2-3 years of experience with collections, invoicing, and/or accounts receivable
- Knowledge of accounting software including Xero
- Strong attention to detail with a dedication to accuracy
- Excellent verbal and written communication skills
- Ability to analyze large sets of data
- High degree of familiarity with accounts receivable functions

**What's in it for You**: Working for Cove gives you a great deal of opportunities to learn in an exciting young startup incubated through antler.co and you'll be working directly with the three co-founders: Sophie, Luca, and Guillaume, where you'll also get to experience first-hand what it takes to get a new high-growth business off the ground. In your role, you'll have the opportunity to hit the ground running and take ownership from day one. Everything you do matters and will add up to make an impact on the team so we will always appreciate the diverse ideas and inputs from everyone. We embrace your development in your journey with us. The team is fast-paced, hard-working, and expects results but we also highly value our employee engagement and are committed to a human and empathetic environment with plenty of fun thrown in.

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