Technical Service Lab Technician

5 months ago


Jakarta, Indonesia allnex Full time

At allnex, you can go to work knowing you make a lasting impact on the world. Our work helps to protect and improve more than 1,000 products: from interior coatings for airplanes, corrosion protection for cars, scratch-resistant coatings for smartphones to printing inks for glossy magazines at a newsstand.
Sustainability is a commitment to our stakeholders and a key part of our continued success. be ECOWISE is our promise and our proposition.
We are present in 4 regions, with more than 4,000 employees globally, and serve customers in over 100 countries, which makes allnex the world’s leading coatings resins company.

Please, come and see allnex insights - **Let’s make an impact together**

And here is a sneak peek, how life at allnex sites looks like - **allnex Operator Movie**.**

**Position overview**:
Do you want to be a part of a talented and dynamic team? Would you like to be a part of a company that has the potential to expand in so many fascinating markets? allnex invites you to join our talented and dynamic team as a **Technical Service Lab Technician** in **Jakarta Selatan, Indonesia**. This position will provide technical support and service to our customers across numerous markets, as well as internal customers in sales, marketing, and R&D. The primary goal is to ensure that allnex knows the needs of its clients and answers their future difficulties.

**Responsibilities**:

- Deliver technical support to internal and external customers, fulfilling unmet needs by recommending existing products or creating new solutions as required
- Identify technology and market trends, working with the business, marketing & technology teams to create products development profiles which meet the future identified segment needs
- Create technical value propositions and lead technical product commercialization, assisting in the production of technical data sheets, brochures and launch packages
- Provide technical expertise/ guidance and support to sales and marketing teams
- Delivering substantial technical input in cross-functional market segment teams to drive new product developments and that meet market needs at agreed timelines
- Develop sufficient technical option to successfully deliver on projects
- Providing foresight thinking in planning and organizing technical aspects of projects and perform against agreed stage gate deliverables

**Required skills and experience**:

- Proficiency in experimental planning, data analysis, record keeping and report writing
- Excellent communications skills
- Demonstrated success in understanding customer issues, developing appropriate solutions and communicating solutions both internally and with customers
- Ability to collaborate with broad team to drive result; win through influence
- Ability to effectively communicate technical information verbally and in writing to diverse audience in an understandable fashion
- Independent worker - lab formulation & project development skills, fast learner, action oriented with "can do" attitude
- Project management skills with demonstrated success in leading complex, multi-disciplined projects through commercialization
- Sound analytical and conceptual thinking to provide quick investigation and root cause development to process & project issues

**Qualifications**:

- Bachelor degree in Scientific Field required, knowledge of polymer chemistry a plus, or equivalent technical experience accepted.

**We offer**:

- We are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.

**Equal Employment Opportunity**
allnex is proud to be an equal opportunity employer. We celebrate diversity and are committed to an environment where all colleagues contribute for the benefit of our employees, our products, and our communities.

Find out how you can make an impact
Check out our careers page for available opportunities. We look forward to hearing from you.



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