Customer Suport

4 days ago


Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full time

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Jurnal, KlikPajak, & Qontak) have been used by tens of thousands of businesses in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.
- Assist client to all inquiries about product knowledge
- Support and give problem-solving to clients
- Educate client on how using product feature
- The Senior level will handle Premium Support Services

**Requirements**:

- At least final year student or fresh graduate from all major
- Fast learner and independent
- Having passion to help client
- Having good communication skill
- Eager to learn product knowledge

**What You Will Get**:

- Competitive salary + daily allowance
- Private health insurance (outpatient, inpatient, maternity, dental)
- Allowance for sports activities and glasses/contact lenses
- Strategic office location, accessible by MRT
- Flexible working hours and remote work culture
- Notebook Ownership Program
- Friendly and dynamic work environment
- Opportunity to take part in growing Indonesia's no. 1 SaaS company

We wish you the best. Have a great day


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