Content Labelling and Operations Specialist
6 days ago
TikTok is the leading destination for short-form video. Our mission is to inspire creativity and bring joy.
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine based moderation to remove harmful content quickly and often before it reaches our general community.
Your wellbeing is very important to us. As part of this commitment, you will have access to our especially designed wellbeing programmes to support your physical and psychological health and wellbeing.
Our Operations team moderate millions of videos globally every day, ensuring we are bringing only safe content to our users. Eco-Labeling develop unified global rules for diversified video and header accounts, manage and optimize the efficiency and accuracy and provide weekly data analysis of TikTok content ecological diversity.
What will I be doing?
- Responsible for monitoring short video content to ensure quality & consistency of labeling.
- Through quality evaluation and data analysis, providing feedback and identifying areas for improvement
- Collaborate with Product teams to provide feedback on content types and trends to enable appropriate labels are created
What should I bring with me?
- Previous experience performing an Operations based role, ideally within a Content Safety or Social media / video environment
- Strong eye for detail and comfortable using data analysis to identify trends
- Experience in a BPO / Call center / customer service environment
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.
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