Current jobs related to Customer Service Representative - Surabaya - IBM
-
Remote) Customer Service Representative
2 weeks ago
Surabaya, Indonesia UncleSG Full timeRemote Customer Support Staff (Work from home fully) Job Summary: You will be the first point of contact for our customers. Your primary responsibility will be to provide timely and effective support, answer inquiries, and resolve issues to enhance the overall customer experience. Key Responsibilities: - Identify customer needs and provide accurate...
-
Customer Service Surabaya
1 day ago
Surabaya, Indonesia PT IT Service Centre Full timePersyaratan - Wanita - Usia Maksimal 30 Tahun - Pendidikan Miniaml SMA / SMK (Teknik Komputer Dan Jaringan) - Memiliki Komunikasi Yang Baik - Paham Dengan Dunia IT Dan Komputer - Mahir Menggunakan Komputer ( Excell) - Tahan Terhadap Under Pressure Tanggung Jawab - Handle Usher - Input Data Customer
-
Customer Service
4 weeks ago
Surabaya, Indonesia PT Otto Menara Globalindo Full time**Company Description** McEasy is Indonesia's Top Transportation Management System with IoT Integration. Hundreds of companies use our products to assist their operations and logistics, including Alfamidi, FedEx, Club, Cleo, Anteraja, MGM Bosco, PO Rosalia Indah, Mulia Ceramics, Polda Jatim, Go Trans, AKAS, and etc. - Mengurus komplain yang masuk dari...
-
Customer Service
3 weeks ago
Surabaya, Indonesia PT Jasa Utama Capital Sekuritas Full timeAs a Customer Service in the stock market industry, you will be responsible for: **Responsibilities**: - Provide clear and accurate information to customers - Assist with investment product and stock transaction inquiries - Handle complaints professionally and efficiently - Ensure customer satisfaction and excellent service **Requirements**: - Bachelor...
-
Customer Service
1 week ago
Surabaya, Indonesia Mulia Batara Semesta Full timeCustomer Service bertanggung jawab untuk **menjembatani kesenjangan antara teknologi dan bisnis dengan menggunakan pelayanan **. Customer Service juga bertugas untuk mengkaji laporan, menilai sejauh mana aspek teknologi yang dilakukan perusahaan, dan memberikan laporan kepada perusahaan. Jenis Pekerjaan: Penuh Waktu Gaji: Rp3.000.000 - Rp4.500.000 per...
-
Customer Service
8 hours ago
Surabaya, Indonesia Carolina Watch Full timeCUSTOMER SERVICE - Wanita - Lulusan Min SMA / Sederajat - Cepat_Belajar - Berpengalaman Di Customer Service E-commerce Lebih Di Sukai - Sehat Jasmani Dan Rohani - Bisa Mengoperasikan Komputer - Menguasai MS OFFICE (Word, Excel) - Gaji 2 Juta (Bisa Nego) - Shift, Bersedia Lembur Jika Diperlukan "Waspada terhadap Modus Penipuan pada saat proses interview....
-
Customer Service
4 weeks ago
Surabaya, Indonesia CV. Urban Azkara Tirtha (Groovy Eyewear) Full timeCustomer Service - Pria/wanita - Usia maksimal 25 tahun - Pendidikan mínimal SMA/SMK - Memiliki skill service oriented yang tinggi - Memiliki good communicate skill - Mampu bekerja dalam team - Diutamakan memiliki berpengalaman di bidang customer care mínimal 1 tahun - Bertanggung jawab, jujur, disiplin, dan pekerja keras - Memiliki loyalitas yang...
-
Customer Service
3 days ago
Surabaya, Indonesia PT. Masa Manunggal Mandiri Full timeJobdesk Customer Service: Melayani pertanyaan-pertanyaan yang diajukan pelanggan atau konsumen. Memberikan informasi yang diinginkan konsumen mengenai suatu produk selengkap mungkin. Melakukan penanganan terhadap keluhan-keluhan yang disampaikan oleh konsumen. Membina hubungan baik dengan konsumen. Kualifikasi: Lulusan SMA/SMK Lulusan S1/S2 Bertanggung...
-
Customer Service
4 weeks ago
Surabaya, Indonesia Horici Full timeCustomer Service - Memiliki kemampuan komunikasi yang baik - Dapat mengoperasikan komputer - Penempatan Surabaya Barat "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk...
-
Customer Service
1 week ago
Surabaya, Indonesia PT. Alkhalifi Amanah Putera Full timeBerkomunikasi dengan klien dan pelanggan mengenai pengalaman mereka menggunakan produk atau jasa dari perusahaan. - Memberikan saran dalam pembelian produk atau jasa. - Menjawab pertanyaan yang diajukan oleh pelanggan atau klien mengenai jasa atau produk yang ditawarkan perusahaan. - Melakukan pemesanan produk atau jasa yang diminta oleh pelanggan. -...
-
Customer Service Surabaya
2 weeks ago
Surabaya, Indonesia Finest Garment Full time**Job Desc**: - Merespon pesan dari customer sesegera mungkin dan menangani seluruh percakapan dengan customer secara sopan dan profesional - Memberikan informasi, saran masukan kepada customer Ketika dibutuhkan - Melakukan pengendalian tahap awal terhadap complaint dari customer serta menginformasikan kepada atasan - Mengerjakan form approval, invoice,...
-
Customer Service
9 hours ago
Surabaya, Indonesia Valdo Sumber Daya Mandiri Full timeEssential Experience / Criteria (mandatory): - Min D3/S1 any major With GPA 2,75 - Clear Articulation and good communication in Bahasa - Experience in customer service area - Experience in sales area - Typing skill with WPM 50 & Accuracy 90% - Sense Of Empathy - Vaccinated : 2 Dose - Energetic and agile - Min. Fresh graduate and max 2 years in the same...
-
Operation and Customer Engagement Specialist
8 hours ago
Surabaya, Indonesia GAIA Dental Studio Full timeGAIA DENTAL STUDIO - a part of a new and innovative dental company based in Indonesia and Australia - is hiring! **OPERATION AND CUSTOMER ENGAGEMENT SPECIALIST** **REQUIREMENTS**: - Bachelor's Degree in Communication or Marketing, or has experience in Customer Service, Marketing Strategist, and/or Customer Relationship Management (CRM) field. - Last GPA...
-
Customer Service
3 days ago
Surabaya, Indonesia Valdo Sumber Daya Mandiri Full timeAbout the Assignment: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals...
-
Customer Service Surabaya
1 day ago
Surabaya, Indonesia Finest Garment Full time**Job Desc**: - Melayani customer - Menangani proses masuknya orderan - Membangun hubungan yang baik dengan customer **Kualifikasi**: - Wanita - Usia maksimal 27 tahun - Domisili Surabaya - Pendidikan mínimal SMK (jurusan tata busana lebih disukai) - Mampu bekerja secara individu maupun team - Memiliki pengalaman sebagai Customer Service - Mampu...
-
Sales Representative
3 days ago
Surabaya, Indonesia iSearch Indonesia Full timeOur client is a leading Heavy Equipment company. With an extensive national network of more than 60 branches from Sabang to Merauke, they are able to provide world-class service to its customers and guarantee availability of spare parts and services wherever customers need it. Now they serves customers in mining, construction, forestry, plantation, oil and...
-
Customer Service
8 hours ago
Surabaya, Indonesia PT Win Investama Full timeJOB DESK Melakukan analisa perilaku konsumen dan data pasar. Melakukan analisa struktur organisasi dan kebijakan yang diberlakukan perusahaan. Melaksanakan pekerjaan yang berkaitan dengan sistem dokumentasi dan penyebarluasan informasi keadaan pasar yang tengah terjadi termasuk perilaku konsumen, yang akan digunakan sebagai dasar acuan user...
-
Agen Customer Service
4 weeks ago
Surabaya, Indonesia Caseuphoria.com (CV Juanda JFK Djaja) Full time**Kualifikasi**: 1. Wanita, mínimal lulusan SMA / SMK 2. Minimal memiliki 1-2 tahun pengalaman kerja di bidang Customer Service 1. Menangani pertanyaan pelanggan melalui Whatsapp Chat sopan dan profesional. 2. Menyelesaikan masalah pelanggan dengan cepat dan efisien. 3. Memberikan informasi produk, layanan, dan kebijakan perusahaan kepada pelanggan. 4....
-
Business Development Representative
7 days ago
Surabaya ꦱꦸꦫꦧꦪ, Indonesia PT OBAJA INTERNATIONAL Full timeWe are seeking a highly motivated Business Development Representative to join our team at PT OBAJA INTERNATIONAL. As a key member of our sales department, you will be responsible for developing and maintaining relationships with existing clients, as well as identifying new business opportunities.About PT OBAJA TOUR: Established in 1998, PT OBAJA TOUR is a...
-
Customer Service
8 hours ago
Surabaya, Indonesia PT Multi Bangun Abadi Full timePersyaratan Perempuan, max. 27 tahun D3 semua jurusan SMA/SMK dengan pengalaman kerja Customer Service Penampilan menarik & Komunikatif Pengalaman Min 1 Tahun Bersedia memenuhi target penjualan Bersedia penempatan di Plaza Marina Surabaya Tanggung Jawab Memberikan informasi yang lengkap seputar produk perusahaan sesuai kebutuhan pelanggan, calon...
Customer Service Representative
4 weeks ago
Introduction
Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex technical problems. If solving problems and helping others succeed excites you, let’s talk
Your Role and Responsibilities
The scope of the specialty covers the breadth of CSR needs as required by MVS accounts.
Services provided may include but are not limited to, the following: General inquiry support, service delivery support, education enrollment assistance, business partner service, and database management.
You perform interrelated activities that deliver the primary service provided by the business function. You have knowledge and experience in using a few specialized tools and procedures to address the requester's needs. The primary measurement is customer satisfaction with the handling of the requests
Required Technical and Professional Expertise
TBD
Preferred Technical and Professional Expertise
TBD
About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
