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E-commerce & Shipping Coordinator (Indonesia)

1 month ago

Jakarta, Indonesia Swee Lee Full time

Swee Lee is the leading retailer and distributor of musical instruments in South East Asia. With an industry leading in-store experience and ambitious plans for expansion of both our retail and online businesses, we look forward to bringing music to life in one of the most interesting and fastest growing markets in the world.

We are looking for an E-Commerce & Shipping Coordinator to coordinate sales and shipping operations in support of a E-commerce business. Responsible for coordination of shipping documentation is a necessary skill in this role. You should be able to manage 3PL warehouse to ensure primary objectives are met. Your goal will be to ensure that our sales and purchases runs smoothly and compliance with company procedures.

**RESPONSIBILITIES**
- Extract and consolidate shipping documents and liaise with freight forwarders for smooth import of goods from overseas.
- Work closely with local 3PL warehouse, truckers, and last mile delivery service providers to ensure timely dispatch and delivery of orders.
- Manage and prioritize tasks for the 3PL warehouse to ensure primary objectives are met.
- Monitor 3PL warehouse monthly cycle counts and physical inventory checks to ensure stock accuracy.
- Verify invoices from logistics service providers.
- Create sales orders for eCommerce, retail, wholesale, and intercompany demands.
- Monitor outstanding sales and purchases.
- Provide support for After-Sales internal processes.
- Support and ensure ERP system transaction discipline and compliance with company procedures.
- Drive and support various other projects, duties, and activities as assigned by the manager.

**REQUIREMENTS**
- 3-5 years of demonstrated success in handling logistics service providers or any other supply chain-related fields.
- Degree or diploma in Supply Chain/ Engineering preferred for fresh graduates.
- Professional certifications in Supply Chain will be an added advantage
- Priority will be given to immediate starters or on a short notice period

**DESIRED SKILLS AND EXPERIENCE**
- Strong detail tracking and documentation skills
- Excellent quantitative and analytical skills, a data-driven mindset
- Excellent writing, communication, and negotiating skills.
- Excellent time management and attention to detail
- Customer experience focused.
- Perform as a team player with good working attitude.
- Passion/Knowledge of musical instruments is a plus.
- Intermediate computer competency including Microsoft Excel, Word (V-lookup, Pivot-Table)
- Fluent in spoken and written English
- Relevant experience with shipping background preferred.