Senior Manager, Client Delivery

5 months ago

Jakarta, Indonesia Circles.Life Full time

**Role: Senior Manager, Client Delivery**

**Title: Senior Manager, Launch**

**Location: Jakarta Indonesia**

**ABOUT CIRCLES **Welcome to Circles**

Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.

Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore, Taiwan and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.

Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.

We are backed by global investors such as Sequoia, Warburg Pincus, EDBI and Founders Fund - renowned backers of industry-shaking innovators.

**ABOUT THIS ROLE**

We are looking for a passionate, driven, and results-oriented individual to join the B2B team and foster cross-collaboration across different business functions to ensure the successful delivery of growth projects for our SaaS business.

You will draft innovative ideas/ blue sky thinking, create building blocks through experimentation, and work closely with cross-functional stakeholders. This environment will push you to challenge the status-quo - all at an extremely fast pace and the opportunity to shape the future of SaaS

WHAT YOU'LL DO
- Delivers projects to the agreed scope, budget, schedule and performance criteria.
- Deals with the details regarding costing and proposals for projects and manages the process from concept through project approval and initiation.
- Experience in Delivering large and complex full life cycle project delivery
- Rigorously manages third party deliverables, risks and dependencies to ensure responsibilities and project commitments are met.
- Ensures that deliverables exceed the SLA agreements with the customer.
- Identifies opportunities to increase revenue and margin alongside managing any changes to the project.
- Accountable for managing and tracking the project costs and supporting Business Units in meeting payment milestones.
- Builds and manages the relationship with key stakeholders
- Defines the roles and responsibilities of the project team, forecasts and establishes the project team and ensures that each team member understands the task that is to be undertaken.
- Ensures all project deliverables complies with company processes and standards.

**WHO YOU WILL WORK WITH**
- Co-Founders and leadership team
- International Expansion Team
- Key members across the B2B team and the departments

**WHAT WE ARE LOOKING FOR**
- At least 15 years' experience of successful delivery of large complex projects as a Project Manager and handover to operational service in a Mobile Telecoms/MVNO/MVNE/IoTs/SIM connect environments or Digital Mobile Operators.
- Mobile Telecom Industry and Mobile Network Operations knowledge is essential.
- Programme management experience with an MVNE/MVNO/MNO would be a distinct advantage.
- Good experience in Risk, issue, change management knowledge.
- Good knowledge of project dashboard preparation and ability to present to all levels of stakeholders.
- Experience in MVNE/MVO/MVNA deployment roll-out.
- Excellent communication and presentation skills.
- Great people motivation and management skills
- Customer-facing and stakeholder management skills.
- Strong commercial awareness and financial management skills.
- Experience in managing cross-functional teams.
- Experience in Project matrix organisation.
- Either Prince or PMI certifications or Agile project management or any project management certifications are highly desirable.
- Educational Qualifications: Minimum Degree in Electronics and Communication/Computer Science/IT/Electrical and Electronics/Telecommunications.

**WHY THIS ROLE IS UNIQUE**

**Career accelerant** - Opportunity to be part of a team that builds and scales the new SaaS business vertical and influences overall strategies and product vision with huge growth potential.

**10X** - Be part of a fast-growing organization with ambitious plans to expand into multiple more markets and verticals, and help be the one to make it happen

**BENEFITS**:One of Circles.Life's key mission is to build the best place to work and grow. To do that, we offer:

- **Exponential career growth & ownership** - Completely own your career and determine how fast and in which direction you grow. Being in a hyper-growth environment means having the opportunity for 10x the learning at 10x the speed; watch your role expand as the company expands
- **Impact from Day 1** - Translate idea to action and help us to blaze the trail for innovative products and shake up the telco world, and beyond.
- **Talent Mobility** - Circles.Lifers are a

  • Client Delivery Manager

    6 months ago

    Jakarta, Indonesia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Service Delivery Manager

    1 month ago

    Jakarta, Indonesia NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

  • Senior Specialist

    5 months ago

    Jakarta, Indonesia Axiata Digital Labs Full time

    **BUSINESS REQUIREMENTS AND DATA REQUIREMENTS** - Should have a clear understanding of Business ROI and I/P & O/P data requirement flows of each project/program. - Stakeholder management capability at different levels - Represent the wholistic view of the delivery using Reports & Dashboards **RESPONSIBILITIES** - Constantly looking to identify impediments...

  • Delivery Manager

    5 months ago

    Jakarta, Indonesia Digital Grid Full time

    **Job Description Summary**: The Delivery Manager is a pivotal part of the services organization, who owns the project’s Delivery Model and is the Technical Leader on the Project. The Delivery Manager cultivates relationships with a portfolio of customers in both pre-sales and project delivery phases and provides objective advice and assistance on the...

  • Senior Client Success Manager

    5 months ago

    Jakarta, Indonesia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Senior Client Service Representative

    5 months ago

    Jakarta, Indonesia Sonoco-Trident Full time

    We do this by delivering the following services: Pre-press which includes Artwork and Colour Separation; Digital Services that include 3D, Animation and e-Commerce Imagery; Creative Services such as Creative Design Adaptation, Retouching and Mock Ups; Technology Services that help manage workflows and Business Analysis. **Role Description**: Working within...

  • Senior Managing Consultant, Advisors Client

    4 months ago

    Jakarta, Indonesia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Senior Associate Client Manager

    5 months ago

    Jakarta, Indonesia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Senior Manager

    3 weeks ago

    Jakarta, Jakarta, Indonesia Deloitte SEA Full time

    We are seeking a Senior Manager to lead our Technology, Strategy & Transformation team in Deloitte Southeast Asia, focusing on designing, implementing, and delivering technology strategy and transformation engagements for banks in the region.This role will involve working directly with high-profile banking clients to develop and implement technology...

  • Senior Client Relationship Manager

    5 months ago

    Jakarta, Indonesia LRI Invest Full time

    Description The Senior Client Relationship Manager will act as the new and existing client point of contact for all queries and coordinate internal stakeholders to resolve queries with the highest level of client satisfaction. Actively managing client relationships with the client relationship team, achieving revenue targets and drive business P&L. Job...

  • Tech Delivery Manager

    5 months ago

    Jakarta, Indonesia PT Bumi Amartha Teknologi Mandiri Full time

    Aligns the delivery to client’s business and IT objectives, ensures they are met by delivery teams Directly oversees and drives transformation and innovation as well as other strategic initiatives important to client’s business Responsible for Leading multiple delivery streams to deliver successful project outcomes Providing technical leadership and...

  • Client Manager

    5 months ago

    Jakarta, Indonesia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Senior Client Success Specialist

    5 months ago

    Jakarta, Indonesia 99.co Full time

    **About us** We are looking for an experienced** Senior Client Success Specialist **to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **What you'll do**: - Manage developer campaign (post sales - end to end) and make...

  • Senior Associate Client Manager

    2 months ago

    Jakarta, Indonesia NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** This...

  • Senior Account Manager

    5 months ago

    Jakarta, Indonesia OLIVER - APAC Full time

    **Job Title**:Senior Account Manager **Location**:Jakarta, Indonesia **A LITTLE BIT ABOUT THE ROLE**: OLIVER is a rapidly expanding creative services agency with a twist - we provide our clients with bespoke dedicated agencies that operate from within their offices. We are building a team of individuals who have the ability and confidence to learn on the...

  • Client Manager

    5 months ago

    Jakarta, Indonesia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Security Delivery Lead

    5 months ago

    Jakarta, Indonesia DXC Technology Full time

    Security Delivery Lead is the account's security interface to the client, for governance, delivery and specific operational levels. The SDL is accountable for managing the delivery of security services and governing security controls delivered by other DXC Capability teams. - Develop a deep relationship with the client based on trust, delivery and execution...

  • Client Solutions Manager

    5 months ago

    Jakarta, Indonesia Meta Full time

    An opportunity has arisen for an exceptional consultative business practitioner to join our Indonesia office as a Client Solution Manager, based in Jakarta.The successful applicant will inherit an existing portfolio of accounts, and will be tasked with nurturing senior relationships with our top advertising partners and their business partners, becoming an...

  • Senior Manager

    3 weeks ago

    Jakarta, Jakarta, Indonesia Deloitte SEA Full time

    Deloitte is seeking a Senior Manager to lead technology strategy and transformation engagements for banks in Southeast Asia, covering Retail Banking, SME banking, and Corporate/Commercial Banking. At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a...

  • Client Project Manager

    5 months ago

    Jakarta, Indonesia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...