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Senior Manager, Client Delivery

1 month ago

Jakarta, Indonesia Circles.Life Full time

**Role: Senior Manager, Client Delivery**

**Title: Senior Manager, Launch**

**Location: Jakarta Indonesia**

**ABOUT CIRCLES **Welcome to Circles**

Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.

Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore, Taiwan and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.

Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.

We are backed by global investors such as Sequoia, Warburg Pincus, EDBI and Founders Fund - renowned backers of industry-shaking innovators.

**ABOUT THIS ROLE**

We are looking for a passionate, driven, and results-oriented individual to join the B2B team and foster cross-collaboration across different business functions to ensure the successful delivery of growth projects for our SaaS business.

You will draft innovative ideas/ blue sky thinking, create building blocks through experimentation, and work closely with cross-functional stakeholders. This environment will push you to challenge the status-quo - all at an extremely fast pace and the opportunity to shape the future of SaaS

WHAT YOU'LL DO
- Delivers projects to the agreed scope, budget, schedule and performance criteria.
- Deals with the details regarding costing and proposals for projects and manages the process from concept through project approval and initiation.
- Experience in Delivering large and complex full life cycle project delivery
- Rigorously manages third party deliverables, risks and dependencies to ensure responsibilities and project commitments are met.
- Ensures that deliverables exceed the SLA agreements with the customer.
- Identifies opportunities to increase revenue and margin alongside managing any changes to the project.
- Accountable for managing and tracking the project costs and supporting Business Units in meeting payment milestones.
- Builds and manages the relationship with key stakeholders
- Defines the roles and responsibilities of the project team, forecasts and establishes the project team and ensures that each team member understands the task that is to be undertaken.
- Ensures all project deliverables complies with company processes and standards.

**WHO YOU WILL WORK WITH**
- Co-Founders and leadership team
- International Expansion Team
- Key members across the B2B team and the departments

**WHAT WE ARE LOOKING FOR**
- At least 15 years' experience of successful delivery of large complex projects as a Project Manager and handover to operational service in a Mobile Telecoms/MVNO/MVNE/IoTs/SIM connect environments or Digital Mobile Operators.
- Mobile Telecom Industry and Mobile Network Operations knowledge is essential.
- Programme management experience with an MVNE/MVNO/MNO would be a distinct advantage.
- Good experience in Risk, issue, change management knowledge.
- Good knowledge of project dashboard preparation and ability to present to all levels of stakeholders.
- Experience in MVNE/MVO/MVNA deployment roll-out.
- Excellent communication and presentation skills.
- Great people motivation and management skills
- Customer-facing and stakeholder management skills.
- Strong commercial awareness and financial management skills.
- Experience in managing cross-functional teams.
- Experience in Project matrix organisation.
- Either Prince or PMI certifications or Agile project management or any project management certifications are highly desirable.
- Educational Qualifications: Minimum Degree in Electronics and Communication/Computer Science/IT/Electrical and Electronics/Telecommunications.

**WHY THIS ROLE IS UNIQUE**

**Career accelerant** - Opportunity to be part of a team that builds and scales the new SaaS business vertical and influences overall strategies and product vision with huge growth potential.

**10X** - Be part of a fast-growing organization with ambitious plans to expand into multiple more markets and verticals, and help be the one to make it happen

**BENEFITS**:One of Circles.Life's key mission is to build the best place to work and grow. To do that, we offer:

- **Exponential career growth & ownership** - Completely own your career and determine how fast and in which direction you grow. Being in a hyper-growth environment means having the opportunity for 10x the learning at 10x the speed; watch your role expand as the company expands
- **Impact from Day 1** - Translate idea to action and help us to blaze the trail for innovative products and shake up the telco world, and beyond.
- **Talent Mobility** - Circles.Lifers are a