Product Quality Assurance

2 months ago


Jakarta, Indonesia Shopee Full time

Department Product Management- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.
- Build and run process of manual Quality Assurance testing
- Execute black-box/gray-box tests across platforms prior to feature release with positive/negative methods
- Investigate, identify, align and report bugs discovered in the flow and requirements with Product Manager and Developer
- Create documentation throughout Quality Assurance process
- Verify that real-world use cases and user expectations are simulated and met during the validation process.
- Troubleshoot system issues faced by Operational teams
- Validate internal system access requests

**Requirements**:

- Bachelor’s degree from a reputable university majoring in Computer Science or related fields
- 1-2 years of working experience as Product Quality Assurance, preferably from E-commerce, Logistics, or Tech companies
- Strong sense of responsibility, teamwork and problem solving
- Strong verbal, written, and interpersonal communication skills in both English and Bahasa Indonesia
- Ability to articulate and clearly communicate information in a simple, logical and impactful manner



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