Field Service Mechanic

3 weeks ago


Jakarta, Indonesia Otis Full time

Date Posted:
2024-08-18

Country:
Indonesia

Location:
PT Citas Otis Elevator, Cibis 9 Business Park, Jalan TB Simatupang no 2 Cilandak Timur Jakarta Selatan, Indonesia
- Department_/Departemen : Service Field
- Position_/Posisi : Outside Supervisor
- Report to_/Melapor ke : Route Section Manager
- Location/_Lokasi_ : Jakarta - Indonesia
- Basic Function:

- Fungsi Dasar :_
- To ensure implementation of maintenance work, callback and safety under his responsibility based on quality and service contract by Otis in order to reach customer’s satisfaction._
- Memastikan pekerjaan maintenance, callback dan safety di bawah tanggung jawabnya telah diimplementasikan berdasarkan kualitas dan kontrak servis Otis untuk mencapai kepuasan pelanggan.
- Duties and Responsibilities :_
- Tugas dan Tanggung jawab:

- _ To ensure any call back served with good respond & on time._
- Memastikan setiap call back terlayani dengan cepat dan tepat waktu_._
- _ To provide safety _guidance/instructions_ to Service Mechanic in toolbox meeting and audit in order to support company safety program._
- _ _Memberikan petunjuk safety/instruksi kepada Service Mechanic dalam toolbox meeting dan audit untuk mendukung program safety perusahaan.
- _ To give full attention on safety aspects in daily work._
- Memberikan perhatian yang sepenuhnya terhadap aspek-aspek safety dalam pekerjaan sehari-hari.
- _ To make sure that maintenance team appointed in any route doing Otis service product in good order._
- _ _Memastikan bahwa setiap tim pemeliharaan (maintenance) yang ditunjuk untuk setiap rute melakukan service produk Otis dengan baik dan benar.
- _ To re-route, if necessary in order to improve efficiency of operational activities._
- Jika diperlukan mengatur kembali rute Service Mechanic untuk meningkatkan efisiensi dari aktivitas operasional.
- _ To control the usage of service hour in order to reach company’s target._
- Mengontrol penggunaan jam service untuk mencapai target perusahaan_._
- _ To monitor & control all expend on material & labor cost to reach company’s target_
- Memonitor dan mengontrol pegeluaran biaya material dan labor untuk mencapat target perusahaan
- _ To do ASR (inclusive OSA) for all units under his responsibility at least once a year with 100% completed target._
- Melakukan ASR (termasuk OSA) untuk semua unit di bawah tanggung jawabnya paling tidak 1 kali dalam 1 tahun dengan target 100% lengkap.
- _ To participate in safety and quality programs conducted by company._
- Berpartisipasi dalam program safety dan quality yang diselenggarakan oleh perusahaan.
- _ To lead, to motivate and to develop knowledge of Service Mechanic in order_
- to follow the existing rules._
- Memimpin, memotivasi dan mengembangkan pengetahuan dari Service Mechanic agar dapat mengikuti peraturan yang ada.
- _ To give inputs to superior for better work performance._
- Memberikan input kepada atasan untuk peningkatan kinerja agar lebih baik lagi.
- _ To assist Service Sales Department in improving “T’ sales._
- Membantu bagian Service Sales untuk meningkatkan penjualan “T”.
- _ To participate in providing training based on company annual training program._
- Berpartisipasi _dalam memberikan pelatihan berdasarkan program pelatihan tahunan perusahaan.
- _ To participate in training program conducted by company._
- Berpartisipasi dalam program pelatihan yang diselenggarakan oleh perusahaan.
- _ Adapt to workload requirements and be ready to work beyond official working hours as may be required seasonally_
- Menyesuaikan diri terhadap banyaknya pekerjaan dan siap untuk bekerja di luar
- jam kerja bila sewaktu-waktu diperlukan.
- _ To operate within the code of ethics established by the company, which is also the Three Absolute Otis. Promptly report any doubtful situation to ECO/ B.P.O._
- Melakukan pekerjaan sesuai dengan kode etik perusahaan yang juga merupakan T_hree Absolute_ Otis. Segera melapor kepada ECO / B.P.O. perusahaan bila ada hal - hal / situasi yang meragukan.
- _ Strictly and fully comply to all company policies and procedures._
- Dengan sepenuhnya mematuhi semua kebijaksanaan dan prosedur perusahaan
- If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.- Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.- You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a divers



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