Process Quality
4 weeks ago
**ROCESS QUALITY & IMPROVEMENT**
**JOB DUTIES**
- Execute business process quality & improvement plans and processes to achieve defined business objectives
- Undertake process improvement initiatives in various areas such as sorting, warehousing, transportation and delivery operations to increase efficiency and quality to provide benefits to internal and external customers
- Resolve issues, reconcile data and use a structured approach to understand process improvement needs and to estimate potential benefits
- Suggest innovative process improvements and control methods, and develop them further
- Recommend performance indicators such as delivery time, damages, etc. to measure process dimensions and process improvements
- Adhere to project timelines, quality objectives and defined budgets
- Support implementation and hand over of solutions to the business owners
- Draft content and deliver training on business process improvement methodologies
**JOB REQUIREMENT**
- Minimum Bachelor Degree or equivalent
- Minimum 4 years experience in Freight Forwarding Industry
- English fluency both in writing and speaking
- Computer literacy
- Six Sigma Certification is an added value
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