Network Service Specialist

15 hours ago


Jakarta, Indonesia IBM Full time

**Introduction**
The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world’s relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.

**Your Role and Responsibilities**
Client satisfaction will be your ultimate goal in this role. As a Network Service Specialist, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex technical problems. If solving problems and helping others succeed excites you, let’s talk

**Your Role and Responsibilities**:

- The Network Engineer will be a member of the Global Infrastructure Network Operate quad.
- Be responsible for network operations and infrastructure services regionally and globally.
- Be responsible for day-to-day tickets and support, participation in on-call rotation, and documentation.in=f
- Expanding/extending network capabilities
- Adding locations/users to the network
- Migrating workloads into ACI fabric

**Required Technical and Professional Expertise**
- A demonstrable deep understanding of Data Center network support, configuration and implementation.
- Technical expertise in core switching, routing, MPLS, and FWs.
- Experience and ability in AWS - EC2, EBS, Networking, SG, AMI, Checkpoint firewalls, and F5 Load Balancers.
- Excellent communication skills at all levels with evident comfort in a client-facing role. Able to contribute to the facilitation of experiential problem discovery, framing and solution session.

**Preferred Technical and Professional Expertise**
- Deep technical expertise and business domain knowledge to solve client business problems
- CCNP or equivalent industry &/or business networking experience desired. Hands-on experience with VLANs and routing. Strong knowledge of Linux/Unix security (Firewalls, ACLs, Authentication, etc.)

**About Business Unit**

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

**About IBM**

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

**Location Statement**

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



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