Property Manager Bandung Area

4 days ago

Bandung, Indonesia Cove Full time

**About Cove**:Cove is the new way to rent your home Aligned with our mission, we're a co-living start-up making it easier and more affordable for young people to rent flatshares in they can call it home. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and Indonesia. We make the whole rental process seamless from end to end. Two of the many perks you get at Cove is that our contract terms are flexible like our tenant's lives and our rental prices include everything from utilities and wifi and weekly cleaning. The most exciting part is our tenants get matched with great flatmates and also have access to our community events around the city.

**Job Type**: Permanent, Full Time
**Start Date**:ASAP
**Reports To**:Managing Director, Indonesia
**Role Profile and Purpose**:The Operations Manager would be responsible for deploying and improving Cove's operations procedures to ensure all co-living buildings run smoothly and our tenants have a great experience.

**Roles and Responsibilities**:

- Structuring, deploying, monitoring, and improving operations standard facilities management protocols, operating procedures, service level agreements
- Researching, implementing, deploying, and monitoring key operations-related tech/systems
- On-boarding new properties into the Cove portfolio
- Dealing with all maintenance issues reported by tenants
- Ensuring tenants are checked-in and out of their properties
- Tracking and reporting key KPI metrics for the operations team in relation to both the teams' internal performance and the performance of external vendors
- Support the Director in assessing the viability and implementation of more complex ad hoc projects (ie. furniture sourcing and logistics, in-housing or outsourcing of key vendors/functions, country/sector/market research & analysis, etc.)
- Support the Director in the day-to-day management, recruitment, and performance monitoring of the operations team
- Liaise effectively with other teams within Cove (ie. real estate, marketing, etc.)
- Managing facilities management staff at our co-living buildings

**Experience and Qualifications Required**:
**Essential**
- An undergraduate degree in any field (business-related is a bonus)
- Minimum of 3 years experience in facilities management, hospitality, asset management, construction or related industry
- Must have some experience managing facilities in the retail/hospitality sector
- Excellent project management, organization, and writing skills

**Preferred**
- Experience working in an early-stage start-up
- People management

**Core Skills/Competencies**:

- Excellent spoken and written English
- Strategic thinking
- Self-motivated and takes responsibility
- Analytically minded
- Ability to be flexible deal with ambiguity
- Attention to detail

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