Researcher Freelance Surabaya

1 week ago

Surabaya, Indonesia Moladin Full time

Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is supported by its strong used car capabilities with branches and warehouses covering more than 100 cities, industry-leading AI / IoT and partnerships with all top auto financing companies across Indonesia, and also through its OJK-regulated multi-finance company PT Moladin Finance Indonesia. Moladin’s vision is to be a positive driving force in the physical and social mobility of all the people it touches (“Mobility for all”).
Description

At Moladin, we want to create impact and value by providing the best product experience. Product is at the core of our company. We want to build simple and intuitive products, yet keep evolving to remain highly relevant for our users. A research team in Moladin also will work together to share insights to marketing, operations, and strategy to ensure that all the product elements can be enjoyed best by its users.

As an outreach researcher, your main responsibility will be the researcher representative in each city and to deliver the dealer voice to the HO team. Your technical skills, communication skills, and way of working will be directly reviewed by the Research Lead.

You will have the opportunity to learn about the step by step research process, including but not limited to : planning, recruiting, interviewing, making surveys, and reporting. Also you can sharpen your communication and writing skills.

**Responsibilities**:
Mainly work in the field to visit our dealer, you will visit three dealers in a day for 2 weeks in a month (total 30 dealers in a month) including recruit, schedule dealer visit, ensure recordings, and do note takings

Work with and report to HO research team

Create daily reports based on dealer visit

Doing Ad-Hoc at the down time week

Do travel to visit dealers including managing logistics

**Ensure compliance for each projects such as**: project documentation
**Requirements**:
A rule of thumb of

Fresh graduates are also welcomed

Graduated from English literature, humaniora is a plus

Experienced in conducting end-to-end research projects

Having no mobility issues since most of our research is executed in fieldwork

Currently residing in local area (Surabaya)

Having connections with used car dealers or leasing companies is a plus point

Naturally eager to learn about research and naturally curious

Enjoy doing face-to-face interview sessions with our users

Confident in communicating ideas

Possess high diligence, detailed personality, and fast response

High responsibility to do remote working

Get things-done mentality

Having lots of ideas and willing to get your hands dirty in experimenting things

Likes to communicate and meet new people

Excited about a fast-paced and comfortable facing ambiguity in the working environment

Proficiency in basic research skills

Excellent communication skills in both English and Indonesian

Good at writing in both English and Indonesian

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