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Villa Manager

1 month ago

Badung, Indonesia PT Magic Garden Cafe Full time

Villa Manager

**Responsibilities**:
1. Oversee all aspects of villa operations, including cleanliness, maintenance, security and guest services.
2. Lead, train and supervise villa staff
3. Organize staff work schedules so that operations run smoothly and efficiently.
4. Provide the best service to guests and ensure guest satisfaction.
5. Handle guest complaints or problems quickly and professionally.
6. Overseeing the villa's operational budget, including expenses, stock, and daily needs.
7. Make regular financial and operational reports.
8. Ensure the property is in a safe and well-maintained condition, including managing regular inspections.
9. Work closely with the marketing team or third parties to increase occupancy.
10. Manage the reservation system, ensuring information is accurate and communication is good.
11. handling more than 1 villa in the Umalas Bali area.
Villa Manager Requirements
1. Minimum 3-5 years working experience as Villa Manager or similar position in the hospitality sector.
2. In-depth understanding of luxury guest service standards.
3. Excellent leadership and team management skills.
4. Effective communication in English (spoken and written).
5. Proficient in using reservation system or hospitality software.
6. Ability to manage budgets and create financial reports.
7. Flexible and able to work under pressure with high standards.
8. Leadership, initiative, and ability to solve problems quickly.
9. Ability to join immediately is a plus