Executive Housekeeper

2 months ago


Badung, Indonesia impi Management Full time

**Amnaya Resort Kuta** is a luxurious 4-star resort known for its unique location, exceptional service, and a top-notch atmosphere. We are seeking an experienced and dynamic **Executive Housekeeper** to lead our housekeeping team and maintain the highest standards of cleanliness and service.

**Key Responsibilities**:

- Oversee the daily operations of the housekeeping department, including room cleaning, laundry, and public area cleaning.
- Manage and lead a team of housekeeping staff, including hiring, training, scheduling, and performance management.
- Ensure all guest rooms, public areas, and back-of-house areas are maintained to the highest standards of cleanliness and presentation.
- Develop and implement housekeeping policies, procedures, and quality standards.
- Monitor and manage inventory of cleaning supplies, linens, and guest amenities.
- Conduct regular inspections of guest rooms and public areas to ensure adherence to cleanliness and maintenance standards.
- Address and resolve any guest complaints or issues related to housekeeping services promptly and professionally.
- Collaborate with other departments to ensure seamless guest experiences and efficient operations.
- Maintain a safe and healthy environment for guests and staff, complying with health and safety regulations.
- Prepare and manage the housekeeping budget, controlling costs while maintaining quality standards.

**Qualifications**:

- Proven experience as an Executive Housekeeper or similar role in a 4-star or higher property for at least 2 years.
- Strong leadership and management skills, with the ability to motivate and develop a team.
- Exceptional attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to handle multiple tasks and work under pressure.
- Proficient in using housekeeping management software and MS Office Suite.
- Knowledge of health and safety standards and compliance.
- A diploma or degree in hospitality management or a related field is preferred.

Application Deadline: 10/23/2024


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