Senior Project Manager
2 days ago
Job Function: Software & Cloud The role:
A Senior Project Manager within SoftwareOne will be responsible for supporting customer engagements, ensuring projects meet scope, timeline & achievements, budget and quality expectations, through planning, controlling and handling projects aligned to the SoftwareOne Project Delivery Framework and the agreed delivery methodology alongside any other processes or procedures related to any particular project’s delivery.
The Senior Project Manager will lead and support the project team (the project team may consist of i.e., Architects, Technical Consultants, Analysts, SAM Specialists, etc.). In addition, the Senior Project Manager is responsible for handling corporate, customer and third-party vendor efforts to plan and implement SoftwareOne solutions within and across a combined Practice Domain.
**Core Accountabilities**:
Responsible for planning, organizing, managing, controlling, and presenting on all aspects of a project within the time, cost and quality thresholds set
Facilitates the development of project artefacts and/or any other documentation in collaboration with the project team
Facilitates the identification of project resource requirements and works with Project Resource Scheduler to define and construct project teams
Facilitates regular core team meetings to review risks, issues and monitors project health and progress.
Creation of regular Project Status Reports and distributes them accordingly
Manages and controls costs to drive financially healthy projects
Responsible for handling large sized projects (as described in the Project Profile Matrix) supporting the Delivery Lead in customer engagements for SoftwareOne
Identifies and develops new opportunities within current project supporting early qualification and opportunity assessment
Provides training to team members and assists them with their professional development
Achieves operational objectives by giving information and preparing and completing action plans; implementing efficiency, quality, and customer-service standards
Responsible for leading and supporting the project team as required on all live projects
Guarantees performance of the teams, and ensure that guidelines client's and organization's frameworks are met
Responsible for directly prioritising multiple projects within a Service Practice
Handles Senior-level client delivery relationships and resolves conflicts
Handles knowledge sharing within the SoftwareOne PMO community
Ensures team members support knowledge sharing and reuse requirements of project
Works with Delivery Leads in project risk management and delivery of projects
Works with Solution Sales on presales activities and getting the scope finalized as required /requested Promotes pmOne services to practice leads/country managers when required
Participates in upselling and presales activities where the appropriate opportunities present themselves
Supports project reporting activities Completes all processes as part of project delivery in supporting systems such as PSA as required Provides support, advice and guidance to other Project Managers or Project Team members
What we need to see from you:
Excellent client-facing and internal communication skills
Strong leadership skills, including positively influence others to achieve results that are in the best interest of the organization
Strong problem-solving skills
Strong conflict resolution skills, including the abilities to negotiate and influence others
Excellent presentation skills
Strong interpersonal skills including attention to detail and multi-tasking skills
Structured, organized, disciplined and methodical
Highly motivated and results oriented
Strong decision-making skills
Ability to recognize and challenge on quality nonperformance
Excellent project planning and execution
Excellent business acumen
Well define cost-benefit analysis
Advanced level in strategic thinking and strategic planning
Advanced level in mentoring and coaching
Excellent perform management and KPI/goal setting
Excellent change management skills
Strong skills in process improvement and continuous improvement
**Technical skills**:
- Strong knowledge in implementing complex IT solutions
- preferably across Cloud (Azure, AWS, GCP).
- Experienced in working in a consulting environment
- Has experience of project financial accounting
- Experienced in selling solutions to business decision-makers by reinforcing the value of the SoftwareOne Services to the customer’s overall business pain and/or strategic opportunities
- Experienced in resolving strategies to bring the organization forward, setting goals, creating and implementing action placs, evaluating processes
- Experienced in developing new and unique ways to improve operations of the organization and creating new opportunities
- Have used a Microsoft Project, PSA (Microsoft Tool), ServiceNow or any CRM tools. as a part of project delivery
- Advanced level in
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