Senior Quality Assurance Engineer

2 months ago

Bandung, Indonesia Dropsuite Full time

**Nice to Meet You We are **Dropsuite ****

The role is focused on working on the web portal that allows the partners and users to login and access features such as search, download, restore and activity log. Dropsuite prides itself its user-friendly user experience and you will be a part of the team and ensures we deliver the best customer experience to our users as a quality Engineer.

You will work very closely with many of our skilled Quality Analysts, Quality Engineers, Software Engineers and Leads to deliver quality product features, provide fixes, and support improvements to the in-market product. This role can grow into a Lead and own the end-to-end quality of the portal product.

**Work Arrangement**
- Full-time position
- Hybrid work model (2 days per week in the office)
- Monday to Friday, 5-day work week (flexible work schedule)

Eligible to reside and work in Bandung (Indonesian citizenship only)

**Key Accountabilities**
- Working closely with the P roduct Manager to understand functionality, build a quality strategy, and test cases.
- Work with engineers to coordinate on releases, environment, and test data setup.
- Use multiple types of testing including white box, black box testing to execute different types of testing - system, integration, functional, regression etc.
- Document bugs meticulously and work with the engineers to drive closure to those bugs and meet desired levels of quality
- Mentor junior engineers and help them test and drive the quality processes.
- Build reports and drive quality status conversations with the broader team including product managers.
- Respond to tier-3 support escalations and validate the issues to track bug leakage and work with engineering team to fix and release priority fixes
- Contribute to project planning, schedule definition and work estimation as a scrum team
- Represent the QA function with the scrum team and be the voice of quality and customer in the team

Create automation test cases with industry standard tools and improve QA productivity.

**Qualifications and Competencies**
- 5 years to 10 years of experience as a Q uality Engineer or as a Quality Analyst
- Worked in whitebox, blackbox testing scenarios
- Able to adapt to system, integration and functional testing based on the project
- Bachelor’s degree or equivalent in Computer Science or a related field
- Knowledge of Operating systems like Linux and Windows
- Knowledge of Relational Databases, SQL and Cloud
- Capable of using tools like practi -test to manage test case suites
- Excellent interpersonal skills, oral and written skills, with the ability to present ideas
- Able to express and explain new initiatives along with status updates
- Values that are aligned with us being a team of experts, problem solvers and collaborators, who are highly customer focused, dependable and trustworthy
- Experience as a L ead or a P eople M anager will be an added advantage
- Scripting skills, Python and bash will be a plus
- Knowledge in automation tools like selenium will be a plus
- Experience in performance benchmarking and performance testing

Working experience with Global teams outside Indonesia will be a huge plus

**Why Join Us**

Dropsuite (listed DSE:ASX) safeguards business information. We are a global, fast-growing, partner-centric company building secure, scalable, and highly usable cloud backup technologies for businesses. Our mission is to help business stay in business. Dropsuite performs billions of backups per day for organizations in more than 100 countries around the globe.

Dropsuite is known for its team of ‘hungry owners.’ We are hungry to win and tenacious, but at the same time we all are owners: we do not cut corners and always seek to do the right thing. We are experts in what we do, are highly customer focused and we _love _solving problems. We play as a team, where respect is one of our key values and we see helping others as a priority.

**Rewards That Go Beyond**
- Competitive compensation
- Health insurance for you and your dependents
- Social Security (BPJS Ketenagakerjaan )
- Hybrid work model
- 12 Days of Annual Leave
- Entitled to Indonesia Public Holidays
- Other leave benefits, such as Wedding leave
- Growth opportunities

Work in a global company with meaningful work, highly skilled colleagues and an amazing culture

**Diversity and Inclusion Statement**
Dropsuite is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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