People - Learning Coordinator, Sea Labs

2 weeks ago

Jakarta, Indonesia Shopee Full time

DepartmentPeople- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company — from hiring the right talents, to developing employee-focused learning initiatives, and building a supportive environment for our employees to thrive in. At the core of Shopee’s success lies the talent and dedication of our employees. As our business expands, so does the need to grow with our employees. Browse our People team openings to see how you can make an impact with us.
- Partner with Product and Engineering teams on the creation and delivery of functional training programs, including instructor-led training and e-learning courses
- Upload and manage all training courses coordination on the Learning Portal, ensuring that learners can sign-up for new training courses
- Upload and perform Quality Assurance testing for all E-Learning courses, ensuring that all features and navigation are in working order
- Maintain and upkeep all enrollment and attendance records for both training and E-Learning to provide accurate learning hours for all employees
- Churn out learning data through admin dashboard for Learning & Development to evaluate learning solutions effectiveness
- Ensure smooth operation of the Learning Portal, troubleshoot technical errors before escalating to software developers and provide timely resolution to improve user experiences
- Create user guide decks for users and administrators across regions for new system features familiarization

**Requirements**:

- Experience in L&D in general or Tech L&D program management
- Organized & detail-oriented; able to manage projects and tasks efficiently and independently from end to end
- Passionate about Technology and its market
- Strong problem-solving and stakeholder management skills
- Fluent in English (written, verbal and presentation) to facilitate discussion with various stakeholders
- Experience in Facilitation, Training and/or public speaking is a plu

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