I/t Infrastructure Manager
5 days ago
**Client Profile**:
A multinational logistic company
**Job Role**:
I/T
**- Lead a Team of IT Specialists responsible for support and management of IT infrastructure operations.
- Manage / coordinate global / country projects including development of project plans and implementation schedules. Track and manage project budgets, provide status updates, and keep stakeholder informed of key risks and issues.
- Work closely with business to analyze business requirements and provide IT solutions that can meet business requirements and objectives.
- Manage and liaise with internal and external vendors and suppliers of IT equipment and telecommunication services and coordinate acquisition of the same.
- Effective management of day-to-day IT operations by ensuring IT requests and incidents are attended and resolved within the defined service level agreements.
- Provide support to users on technical issues through Incidence Management Software
- Ensures the agreed level and standard of quality in the performance of all IT related systems.
- Ensures compliance with corporate/regional practices, policies, procedures and local legal requirements.
- Responsible for periodical tasks like management reporting, budgeting, business planning, cost control, resource & priority management
- Facilitates meetings, team presentations and status updates for senior management. Conducts post-implementation assessment of projects to ensure business requirements have been met across department and/or functional areas.
- Assess user training needs and execute and conduct relevant trainings
- Assist in maintenance of other electrical equipment such as air conditioners, power UPS etc. for computer rooms
- Perform other IT related duties as required by Technical or Functional line manager
- Any other job-related tasks as assigned by the superior.
- Adherence to the Code of Conduct of the company.
**Job Requirements**:
- Degree/Diploma or related disciplines.
- 4-6 years of relevant experience in managing and leading IT team at country or regional level
- 3-5 years of experience in leading and managing large IT Infrastructure rollout projects.
- Excellent working knowledge of computer systems, network and operating systems administration, databases and data storage systems, telecommunication systems and datacenter services.
- Good knowledge in IT security, compliance, standard and operation of IT infrastructure in an enterprise environment.
- Solid hands-on experience in Windows (10) and O365 troubleshooting
- Experience in Thin Client / Citrix environment is an added advantage
- Prior work experience in Logistics industry will be an added advantage
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