IT Operation

2 weeks ago

Jakarta, Indonesia Aleph Labs Full time

Respond to and manage incidents, service requests and changes and defined service levels; provide problem diagnosis and resolution for software issues, including some network troubleshooting.

Monitor servers and troubleshoot issues as needed to maximize server availability and reliability.

Communicate and coordinate with fellow engineers and other departments to solve problems.
Bachelor's degree in Computer Science or Information Technology, or equivalent experience.

1-2 year(s) of experience working with information technologies and operations

Familiar with PHP and Javascript.

Able to work with database languages such as MySQL.

Proficient to use Microsoft Excel and Google Sheet.

Excellent analytical and troubleshooting skills.

Excellent time management and organizational skills, including managing competing priorities.

Ability to communicate clearly and professionally with colleagues, partners and others.

Positive, professional attitude and proactive.

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