Regional Operations Director

4 weeks ago


Jakarta, Indonesia Water.org Full time

**About Water.org**:
1 in 4 people around the world lack access to safe water and 2 in 5 people don’t have access to a safe toilet. We are working every day to change this. We are Water.org. We’re here to bring water and sanitation to the world. We want to make it safe, accessible and cost-effective because we believe that water is the way to empower a bright future that we can all share in, worldwide. We are an international nonprofit organization based in Kansas City, Missouri that has positively transformed millions of lives around the world through access to safe water and sanitation. Founded by Gary White and Matt Damon, we pioneer market-driven financial solutions to the global water crisis. For more than 30 years, we’ve been providing women hope, children health and families a bright future.

**Summary**:
The Regional Operations Director works in partnership with the Regional Director and other key stakeholders to translate priorities into cohesive plans and targets to deliver measurable, cost-effective results that make the strategic vision a reality. The incumbent in this position drives execution rigor through global standards and processes and ensuring smooth coordination of multiple functions and teams.

**Department Accountabilities**:

- Impact Strategy Leadership and Execution
- Portfolio and Account Management
- Business Development
- Business Metrics and Data Insights
- Pre-Award and Post Award Administration
- Project Management
- Risk Identification
- Advisory and Consulting Services

**Job-Specific Accountabilities**:
**Regional Leadership**

Serves as a key member of the regional leadership team and partners with the Regional Director and other key stakeholders to develop and implement impact strategies and related initiatives. Contributes a global mindset and deep operations and project management expertise to drive comprehensive achievement of short
- and long-term objectives. Manages escalated operational risks and issues; directs stakeholders and resources to effectively mitigate, manage, and resolve issues based on priority and impact.

**Operational Effectiveness**

Acts as the operational excellence champion for the Hub with oversight of project/initiative management related to operational improvements, coordination of back-end business support, including developing and executing cross-functional processes, and ensuring all funds deployed for execution are utilized in accordance with global standards, performance metrics and timelines for deployment.

**Planning and Reporting**

Oversees implementation of operational planning, monitoring, and reporting processes to ensure region is positioned to meet organizational standards for cost, schedule, and resource utilization. Leads development and execution of annual operations plans and budgets. Acts as the primary interface with Water.org global functions for annual planning and budgeting.

**Entity Management**

Ensures compliance with all applicable policies, standards, and guidelines for doing business in the country of location. Maintains oversight for duty of care for in-office, remote workers, and visitors in-country, including management of the local office(s). If applicable, acts as the organization’s legal representative for the country of location, ensuring governmental reporting requirements and obligations are met to maintain the good standing of the entity.

**Talent Management**

Challenges and maximizes the strength of teams by aligning their efforts to meet objectives and deliver results. Fosters productive cross-functional collaboration to ensure cohesive effort and delivery of business outcomes.

**Management Responsibility**
- Supervises work of others. Responsible for hiring, discipline, and pay administration of their subordinates.
- Positions supervised: Senior Regional Grant Specialist, Office Administrator with matrixed supervision of the Regional Insights Lead.

**Complexity and Problem Solving Skills**:

- Ability to analyze and synthesize complex data and information and guide executive-level decisions and communications.
- Ability to “zoom in” and “zoom out”; rollup sleeves to understand underlying details and still maintain a view of the big picture and guide executive-level decisions and communications.
- Ability to oversee multiple complex projects, requiring adaptation and interpretation of existing standards and processes to derive appropriate, business-aligned solutions and mitigate execution risks.
- Ability to cultivate and maintain strong working relationships with internal stakeholders, including highly developed skills to motivate, persuade and influence and drive a culture of accountability.

**Key Competencies**:

- **Values Differences** - Recognizes the value that different perspectives and cultures bring to an organization.
- **Strategic Mindset** - Sees ahead to future possibilities and translates them into breakthrough strategies.
- **Ensures Accountability** - Holds self



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