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Agile Squad Technical Tester

1 month ago

Jakarta, Indonesia Manulife Full time

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

Working Arrangement

Hybrid

**Job Description**:
Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Agile Squad Technical Tester with the resources to solve critical problems for the future of our business, which is why we need you.

Manulife Indonesia Agile Squad Technical Tester will be Responsible for leading the System Development for Policy Owner Service and Billing Collection Section team and executing the product project, new initiative & enhancement process in Manulife Indonesia

What motivates you?

You obsess about customers, listen, engage and act for their benefit

You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes

You thrive in teams, and enjoy getting things done together

You take ownership and build solutions, focusing on what matters

You do what is right, work with integrity and speak up

You share your humanity, helping us build a diverse and inclusive work environment for everyone

**We are looking for someone with**:
Bachelor Degree

Majoring Management Information will be preferred.

Economic Concentration Risk Management

All other disciplines that can be associated with the development of the system.

Having experience minimum 1 - 2 years as Business Analyst.

Have deep knowledge to the Life Insurance sectors.

Have an interest in or Development System

Computer literate with good

Analytical ability and good communication

Honest and have high integrity

Good skill in operating the Microsoft Office (Word, Excel, and PowerPoint)

Good in English (written and oral)

**Nice to Haves**:
Ability to build and manage relationships with the key internal stakeholders

**On the job you will**:
**Individual Accountabilities**:
Oversee user and complaints issues within team, and effectively handle and resolve user.

Regularly review the user complaints report and identify appropriate resolution or action plan for continues improvements and avoid repetitive user complaints in the future

Conduct interviews, hire new staff, and nurture an environment where the team can excel through encouragement and empowerment

**Key Shared Accountabilities**:
Adopt AJMI culture of professionalism, integrity, effectiveness, dynamic, and customer centric attitude contributing to internal environment

Lead and supervise the teams performance in doing projects to improve the process so that the project can be completed on time with results as expected

Actively supply uat progress result and report for Data Analytics Function in order to ensure achievement of project effectiveness.

Our commitment to you

Our mission; to be a part of making Decisions Easier and Lives Better

A leadership team dedicated to your growth and success

A bold ambition and set of goals to be a leader in driving transformation in our industry

Our best. Every day.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at


One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including

life insurance

,

annuities

,

investments

,

401(k) plans

, and

education savings plans
- Additional information about John Hancock may be found at


Manulife is an Equal Opportunity Employer

At Manulife

/John

Hancock

, we embrace our diversity. We strive to attract,

develop

and

retain

a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment,