Director of Loss Prevention

5 months ago

Jakarta, Indonesia Marriott International, Inc Full time

**Job Number** 24095401

**Job Category** Loss Prevention & Security

**Location** Le Méridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Manages security/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.

OR
- 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.

**CORE WORK ACTIVITIES**

**Managing Security/Loss Prevention Operations**
- Assists in the development and implementation of emergency procedures.
- Conducts investigation of all losses of property assets and refers to proper management for disposition.
- Deploys security staff to effectively monitor and protect property assets.
- Comply with all Corporate Loss Prevention safety and security management guidelines and procedures.
- Conduct periodic patrols of entire property and parking areas.
- Recognize success across areas of responsibility.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.
- Implements action plans to monitor and control risk.
- Maintains required reports and documentation regarding patrols of property and parking areas.
- Provides means for obtaining necessary medical attention on a timely basis.

**Leading Security/Loss Prevention Teams**
- Attends pre
- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officers.
- Celebrates successes by publicly recognizing the contributions of team members.
- Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Serves as a role model to demonstrate appropriate behaviors.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Strives to improve service performance.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Meet quality standards and customer expectations on a daily basis.
- Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement.

**Conducting Human Resources Activities**
- Assists in minimizing cost of accident claims through aggressive claims management.
- Brings issues to the attention of Human Resources as necessary.
- Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.
- Conducts hourly employee performance appraisals according to Standard Operating Procedures.
- Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Administer property policies fairly and consistently.
- Maintain first aid and CPR certifications required for Loss Prevention officers.
- Handles guest problems and complaints.
- Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Provides services that are above and beyond for customer satisfaction and retention.

**Additional Responsibilities**
- Analyzes information a

  • Director of Loss Prevention

    5 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Additional Information** Director of Loss Prevention **Job Number** 23209706 **Job Category** Loss Prevention & Security **Location** The Ritz-Carlton Jakarta Pacific Place, Sudirman Central Business District Jl. Jendral Sudirman, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?**...

  • Manager - Loss Prevention

    1 week ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24194707 **Job Category**Loss Prevention & Security **Location**JW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia, 12950 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Manages the daily functions...

  • Loss Prevention Manager

    6 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 23190095 **Job Category** Loss Prevention & Security **Location** Sheraton Belitung Resort, Jalan Pantai Penarikan Dusun Timur Jaya, Sijuk Belitung, Sumatera Selatan, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Manages the daily functions of the...

  • Loss Prevention Manager

    2 days ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24199777 **Job Category**Loss Prevention & Security **Location**Le Meridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia, 10220 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Manages the daily functions of the department to ensure protection of property...

  • Loss Prevention Officer

    6 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24027269 **Job Category** Loss Prevention & Security **Location** The Westin Jakarta, Jl. H.R. Rasuna Said Kav.C-22 A, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Patrol all areas of the property; assist guests with room access. Monitor...

  • Supervisor-loss Prevention

    5 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **หมายเลขงาน** 24023681 **ประเภทของงาน** Loss Prevention & Security **สถานที่** Le Méridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia ดูบนแผนที่ **ตารางการทำงาน**...

  • Officer-loss Prevention

    1 month ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24180696 **Job Category** Loss Prevention & Security **Location** The Hermitage a Tribute Portfolio Hotel Jakarta, Jalan Cilacap 1, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Patrol all areas of the property; assist guests with room access....

  • Loss Prevention Officer

    5 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24040713 **Job Category** Loss Prevention & Security **Location** Le Méridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Patrol all areas of the property; assist guests with room access. Monitor Closed...

  • Loss Prevention Officer

    7 days ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24197107 **Job Category**Loss Prevention & Security **Location**Aloft South Jakarta, Jalan TB Simatupang, Kav 8-9, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta, Indonesia, 12560 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Patrol all areas of the property; assist guests...

  • Loss Prevention Officer

    5 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 23193286 **Job Category** Loss Prevention & Security **Location** The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Indonesia, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Patrol all areas of the property;...

  • Assistant Manager Loss Prevention

    6 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 23223985 **Job Category** Loss Prevention & Security **Location** The Hermitage a Tribute Portfolio Hotel Jakarta, Jalan Cilacap 1, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the LP Manager in managing security operations...

  • Loss Prevention Leader

    5 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24093689 **Job Category** Loss Prevention & Security **Location** The Ritz-Carlton Jakarta Pacific Place, Jalan Jendral Sudirman Kav 52-53, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Conduct key control audit,...

  • Mgr-loss Prevention

    5 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Номер вакансии** 24015827 **Категория работы** Loss Prevention & Security **Рез.** Sheraton Belitung Resort, Jalan Pantai Penarikan Dusun Timur Jaya, Sijuk Belitung, Sumatera Selatan, Indonesia УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное расположение?** N **Возможен ли...

  • Mgr-loss Prevention

    2 days ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24199777 **Job Category**Loss Prevention & Security **Location**Le Meridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia, 10220 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - Marriott International, fırsat eşitliği sunan bir işverendir. İstihdam politikamızda...

  • Mgr-loss Prevention

    6 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Stellenangebotsnummer** 23190095 **Tätigkeitskategorie** Loss Prevention & Security **Standort** Sheraton Belitung Resort, Jalan Pantai Penarikan Dusun Timur Jaya, Sijuk Belitung, Sumatera Selatan, Indonesia AUF KARTE ANZEIGEN **Beschäftigungsart** Full-Time **Nicht vor Ort?** N **Umzug?** N **Stellenart** Management - Marriott tritt als...

  • Supervisor-loss Prevention

    5 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **رقم الوظيفة** 24034482 **التصنيفات** Loss Prevention & Security **الموقع** Le Méridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟** N **نوع...

  • Mgr-loss Prevention

    2 days ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24199777 **Job Category**Loss Prevention & Security **Location**Le Meridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia, 10220 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - Marriott International jest pracodawcą zapewniającym równe szanse. Wierzymy w zatrudnianie...

  • Mgr-loss Prevention

    2 days ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24199777 **Job Category**Loss Prevention & Security **Location**Le Meridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia, 10220 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - A Marriott International é uma empresa que oferece oportunidades iguais de trabalho. Temos como...

  • Dir-loss Prevention

    5 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **رقم الوظيفة** 24095401 **التصنيفات** Loss Prevention & Security **الموقع** Le Méridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟** N **نوع...

  • Supervisor-loss Prevention

    6 months ago

    Jakarta, Indonesia Marriott International, Inc Full time

    **Número de Empleo** 23207322 **Categoría de Empleo** Loss Prevention & Security **Ubicación** Sheraton Jakarta Soekarno Hatta Airport, One Marriott Drive, Jakarta, Indonesia, Indonesia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott International es un empleador que...