Sales QA Manager
2 weeks ago
**Job Descriptions**:
Responsible for day-to-day activity and performance of Sales unit in reaching targeted goals
Review, analyze, and suggest improvement of procedures to maintain high-quality service
Collaborate with leaders across divisions to identify and prioritize improvement initiatives
Contribute to minimizing and mitigating possible risks while pushing the
improvement agenda within Sales teams
Actively proceed with development initiatives for all members of Sales divisions
Participate in cross-functional projects based on the company’s need as an ad hoc activity and execute project goals to successful completion
**Job Qualifications**:
At least 5 years of working experience as Sales Quality Control and minimum 3 years leading team
Comprehensive understanding of operations business process, efficiency model, key performance indicators and its contributing factors
Experience in managing teams and inspiring team members to achieve excellent service
Sharp eye for detailed process to identify gaps and room for improvement
Exceptional problem solving skill and analytical thinking
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