Export Officer

**Job title** - Export Officer

**Location** - Cileungsi, Indonesia

**Job model** - Onsite

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

**Your key responsibilities**
- Responsible and accountable for his/ her daily assignment of export shipment operation by key markets and by mode of transportation i.e., booking shipment, OBD creation, generate shipping docs, perform PGI, monitoring shipment, etc.
- Ensure export shipments are executed in a Timely and Right First-Time manner to foster customer satisfaction, and pro-actively communicate delivery related information and mitigation plans (where appropriate) to stakeholders.
- Ensure that outgoing shipments are received in SAP in a Timely and Right First-Time manner to foster customer satisfaction, and pro-actively communicate delivery related information and mitigation plans (where appropriate) to stakeholders.
- Ensure Service Provider (Customs Broker and Transport Service Providers) operate in Safe and Compliance (Quality and Business) fashion. Review, develop, monitor, and enforce the appropriate Service Level Agreement with Service Providers.
- Single point of contact, represent OBD dept to engage internal and external stakeholders to align operational imperatives and deliverables.
- Develop necessary logistic reports, records and KPI's and ensure effective implementation, develop, and maintain SOPs and ensure SOPs are followed through. Initiate and manage projects related to service, efficiency and / or savings improvements and drive all team members to engage in Continuous Improvement initiatives for their respective area of responsibility.
- Direct and coordinate with external warehouse regarding export shipments. Solution provider, review escalation of issues from customers' or shippers' and reviews complaints regarding storage and distribution services.

**We bring**
- Empowerment to make meaningful contributions while upholding ethical standards.
- Opportunities for growth and advancement for those who embrace innovation and take initiative.
- Customer-first approach, working with world-renowned brands to turn ideas into impactful solutions.
- Responsibility and accountability in living company values and driving sustainable solutions.
- Supportive environment where individuals are empowered to progress and contribute to meaningful change.

**You bring**
- Diploma/Degree holder majoring in Supply Chain or business-related discipline.
- 3 to 5 years relevant experience in International/cross border logistics.
- Valid professional certification relating to international and local Dangerous Goods regulations: IATA, IMDG preferred.
- Good knowledge of International/cross border logistics process and incoterms
- Experience with Letter of Credit will be advantageous. Experience with SAP Shipping & Transportation module preferred.
- Excellent communication skills (English). Proficient in Microsoft office like Excel/VBA.

**Equal opportunities commitment**

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

**About dsm-firmenich**

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life every day, everywhere, for billions of p