Guest Experience

International Workplace Group plc (IWG) is hiring a Customer Services Executive in Batam to be at the heart of our global organisation. You will greet guests warmly, support daily on-site tasks and help create a vibrant, efficient workspace where people enjoy coming to work.We prize a positive, outgoing attitude and strong communication. You’ll join a...

BVM in Bali seeks a dedicated Reservation Specialist to be the primary contact for guests interested in booking our villas. You will handle inquiries, manage the booking calendar, process reservations and payments, and coordinate with villa staff to meet guest needs.Ideal candidates have 1–2 years in hospitality or reservation management, flawless English...

Marriott International in Batam is seeking a hotel Food & Beverage supervisor to lead service teams at Harbour Bay Downtown location. You will ensure seamless operations, maintain grooming standards, and coach staff to deliver exceptional guest experiences.Responsibilities include opening/closing duties, inventory, guest safety, compliance with policies, and...

PT Manajemen Gotong Royong is seeking a proactive Concierge to support guests for GORO-managed villas. You will handle pre-arrival, in-stay, and post-stay communications remotely across multiple platforms, ensuring excellent guest experience.Ideal candidates are graduates in Hospitality/Tourism with strong English, OTA familiarity, and ability to coordinate...

Four Points By Sheraton seeks a Remote Customer Service Specialist to join its hospitality support team. Working entirely from home, you will be the first point of contact for guests, handling inquiries across channels with professionalism and empathy to uphold brand standards.You will contribute to guest satisfaction, build loyalty, and earn positive...

Job Description **Additional Information****Job Number****Job Category** Rooms & Guest Services Operations**Location** Jalan Embong Malang 85-89, Surabaya Jawa 60261, IndonesiaVIEW ON MAP ( Full Time**Located Remotely?** N**Position Type** Non-Management**POSITION SUMMARY**Process all guest check-ins by confirming reservations, assigning room, and issuing...

Marriott Hotels is seeking a Guest Experience Manager to oversee guest interactions and satisfaction for properties supported remotely, including Surabaya. You will manage check-ins/outs, coordinate with housekeeping, and ensure accurate reporting and guest communications.The role emphasizes staying compliant with safety policies, delivering excellent...

Batam Marriott invites a Guest Service Expert to join the Four Points by Sheraton Batam team. This role focuses on delivering memorable dining experiences, greeting guests, taking orders, and coordinating with kitchen staff to ensure timely service.You will maintain professional appearance and safe work practices, stand for extended periods, and follow hotel...

Remote Food Service Operations Specialist Our client is seeking a dedicated Remote Food Service Operations Specialist to enhance their catering operations nationwide. This position focuses on analyzing and optimizing food service processes, ensuring efficiency, quality, and cost-effectiveness from a remote location. You will play a key role in supporting our...