Customer Care Data Analyst: Turn Insights into Impact
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Traveloka is seeking a Data Analyst to collaborate with Customer Care and stakeholders, turning data into actionable insights to improve performance, efficiency, and customer experience. You will build dashboards and data pipelines, and work with cross-functional teams to drive data-based improvements.
The role requires hands-on SQL, Python, and BI tool experience, plus cloud data pipelines and a strong business sense for customer care KPIs.