Sales Admin
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Sales Admin (Hardware & Machinery, Mandarin Speaker)
Reemotely Pte Ltd is a Singapore-headquartered staffing firm, operating in Indonesia through PT Linkbot Tech Indonesia. We specialise in providing end-to-end remote staffing solutions to businesses across Asia.
One of our valued clients in Singapore is seeking an internal-facing, Mandarin-speaking Sales Administrator to issue invoices for branches from the headquarters office and answer price and stock inquiries from branch managers. The ideal candidate is proficient in Mandarin and English, detail-oriented, and able to manage documentation, sales orders, and quotations accurately while coordinating with sales and operational teams to ensure smooth order fulfillment and customer service.
Level: Entry to Junior
Work Arrangement: Independent Contractor, Remote (WFH), 5-day work week, 40 hours per week
Working Days & Hours: Monday to Friday, 9 AM – 6 PM (SGT, GMT+8)
Compensation Package: Salary (commensurate with Indonesian rates), Medical Leave & Monthly Day-Off
Salary Structure: The position includes an initial three (3) months of review period, during which the starting salary will be paid at 80%. This initial review period aims to thoroughly determine the suitability of remote talent in order to assess long-term employability or identify suitable replacements. Upon successful completion of the probation period (at three months), the salary will be increased to 100% of the agreed amount.
Key Responsibilities
Accurately issue invoices for all branches from headquarters, and handle branch managers' inquiries regarding pricing and stock availability.
Prepare and maintain quotations, sales orders, and invoices; update customer and order data in the system.
Respond professionally to customer inquiries via WhatsApp, email, and phone; support follow-ups on quotes, payments, and order fulfillment.
Process online orders, update product pricing, promotions, and stock details on e-commerce platforms, and support website-related sales activities.
Assist with online content management, prepare sales and administrative documents, and coordinate with sales and operations teams to ensure smooth order processing and delivery.
Complete additional tasks as needed to support team operations and customer service.
Requirements
Proficient in spoken and written Mandarin and English.
Strong organizational and time management skills; ability to manage multiple tasks and work independently.
Excellent attention to detail and accuracy in documentation.
Good communication skills for coordination with branch managers and teams; comfortable using WhatsApp for business communication.
Proficient in Microsoft Office (Word, Excel) and Google Workspace (Google Drive, Google Docs, Google Sheets).
Professional and customer-oriented approach.
Reliable internet connection and a professional home office setup.
Nice to Have:
Experience with AutoCount accounting software and ChatGPT or AI tools.
Previous experience in sales administration or customer service.
Familiarity with e-commerce platforms.
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